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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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November 28, 2020

John Howard is great informed and helpful. My car was done correctly and he keeps it running great. He follows through with his work. So dependable More

by VIDOVIC1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 28, 2020

Gale always takes excellent care of me and my Saturn 2007 Vue! I have been with Gale since 2010 and followed her to Rizza Cadillac. More

by Margaret Mesa Cortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gale
Dec 02, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. J.C Rocha- Business Development Manager- jrocha@rizza.com

November 26, 2020

Very knowledgeableVery friendly Service impeccable Jay Very knowledgeable Very friendly Service impeccable Jay and John easy to deal with Danielle in service OUTSTANDING!!! Loaner vehicle Problem More

by C.NOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay, John, Bert, John O'Connell, Danielle O'Connor
Dec 01, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. J.C Rocha- Business Development Manager- jrocha@rizza.com

November 26, 2020

Very satisfied with everything no complaints . Thank you for your service and helping me with my Cadillac Buck GMC. I am very appreciative for your service. More

by sarah.hinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Dec 01, 2020 -

Rizza Cadillac Buick GMC responded

Sarah, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 25, 2020

Always friendly service people i i i i o i is i i i i i i i i b b b b g h More

by kevhead0130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 01, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 25, 2020

On time service.very knowledgeable service writer John plus very courteous.the service waiting area was clean but no coffee or donuts maybe because of the virus. More

by J_KOZAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 24, 2020

Always a pleasant experience even during these trying times. Good communications within the organization and hold time on the phone is minimal. Picking up the vehicle when service is complete is fast snd More

by modgraph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
Nov 25, 2020 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 24, 2020

They did a good job in the time they said it would take. Clean & did what they said would do. Fix the recall in a timely manner More

by Dukester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 25, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 24, 2020

I worked with Danielle who is always a pleasure. Can’t say enough for how helpful she is. She is always friendly, and remembers everything. More

by kprez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 25, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 22, 2020

Danielle is the greatest! Great customer service. She is the reason that I continue to purchase from Rizza in Orland park. Keep up the great work. More

by Bella329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 25, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review, Bella! We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, J.C Rocha- Business Development Manager- jrocha@rizza.com

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