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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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August 05, 2020

I was taken care of swiftly and thoroughly and given suggestions for service but never pushed. A phone call was received at the approximate time quoted for pick up. More

by steve@repcoassociates.com
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Aug 07, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 04, 2020

Issues setting up appointment with Cadillac svc. After long waits, a lady would transfer me and another lady would answer and hang up. Happened 4x. Call #5 -I told operator it’ll be my last attempt with More

by akasc
Recommend Dealer
Yes
Employees Worked With
Gale, Steve Barakat
Aug 06, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 04, 2020

Although I didn't purchase my car their everyone was very kind it was really welcoming when I came to get my car service thanks More

by derickclay
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Aug 06, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 02, 2020

Outstanding service and staff. I love them and will never leave. I will recommend this dealership to anyone looking for a new car, used car or just service. Honest about recommendations about service More

by jawillis_10
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Aug 04, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 01, 2020

routine work Employees were helpful and courteous from the first phone call to set up appointment to completion of work The facility was clean and neat and conven More

by MAUREENKEATING1578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 31, 2020

Danielle O'Connor gives Awesome Customer Service. She's always demonstrates a positive attitude toward my needs a d ensures that my vehicle gets the best possible service. She's the reason I come to Rizza More

by Booboo
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jul 31, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 31, 2020

Great experience. My service representative was very helpful. She also kept me updated on the time frame and what the mechanic found underneath my hood. The staff here is always super friendly More

by Kimly1
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jul 31, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 30, 2020

It was a very pleasant experience with no problems whatsoever. Very friendly service ladies and great service plus a great car wash. It was all good More

by E W
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gale asikin 5 star
Jul 30, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 30, 2020

Had an issue with service but was quickly rectified by the service manager. Thank you for handling my issue with speed and efficiency. Greatly appreciated More

by MJLEONARD4
Recommend Dealer
Yes
Employees Worked With
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 29, 2020

Rizza Cadillac is committed to offering you the best customer service possible. The concierge service is excellent thanks to the well trained staff. I look forward to continuing to use Rizza Cadillac fo More

by KBASSETTE0944
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail Asikin, Danielle O'Connor
Jul 30, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. J.C Rocha- Business Development Manager- jrocha@rizza.com

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