Back

Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

Sort by
September 04, 2019

Great Experience Friendly, knowledgeable people to work with in the service department. My car was ready at the promised time and the work was completed in the proper More

by KHORZEWSKI50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Sep 05, 2019 -

Rizza Cadillac Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 31, 2019

Oil Change I really do not have twenty five words to describe my visit. I came for an oil change. The service manager and his staff was friendly. More

by Mbuc24an
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Oct 09, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the kind words! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 31, 2019

Flawless Ryan took care of all required things promised!He answered all questions necessary for purchase and then some pointed out flaws that would be taken ca More

by sstenb7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky D Andrea
Sep 03, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 29, 2019

Everyone was so friendly!! When you first come in until you leave, everyone is so nice and professional, I was also told everything that was done!! Becki even walked me out to m More

by susie6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
becki
Sep 03, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 25, 2019

wonderful experience I always have a wonderful experience when service my vehicle at Rizza Cadillac. My advisor is wonderful, she let's me know the deposition of my vehicl More

by Booboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Danyal
Aug 27, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. - J.C Rocha- Business Development Manager- jrocha@rizza.com

August 24, 2019

Easy and thorough I like the ease of bringing my car In For service. Check in is easy and fast. Sometimes I wait for my car and sometimes I don’t. Either way, the proce More

by CHICUBSJAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 27, 2019 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - J.C Rocha- Business Development Manager- jrocha@rizza.com

August 24, 2019

Timely Service My appointment was honored. I was waited on immediately and provided with waiting room accommodations. The waiting room was clean and neat. Custome More

by JHALES0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service associates
Aug 27, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. - J.C Rocha- Business Development Manager- jrocha@rizza.com

August 23, 2019

Fast service. As soon as I called service said to come in. Had to leave the car , got it back as soon as the part came in. Extra help setting up click . More

by SUERIC64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle was the only person I dealt whip . Always friendly.
Aug 27, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. - J.C Rocha- Business Development Manager- jrocha@rizza.com

August 23, 2019

Didn't inflate tires and no finger or ratchet mark's lugnuts Almost $80.00 dollars for a.oil change. Didn't get all promised services. Your service is terrible. I bought cars from Rizza for 45 years. Phil Rizza More

by TJMULQUEENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Papp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelino Alfaro
Aug 27, 2019 -

Rizza Cadillac Buick GMC responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. - J.C Rocha- Business Development Manager- jrocha@rizza.com

August 22, 2019

excellent service I called to inform the dealer I have to bring in my car for a recall item. My customer service rep promptly arranged an appointment for the next day. More

by JIM.SKOCZEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle or something like thst
Aug 27, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! - J.C Rocha- Business Development Manager- jrocha@rizza.com

...
179
...