Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,270 Reviews of Rizza Cadillac Buick GMC - Service Center
Great Experience Friendly, knowledgeable people to work with in the service department. My car was ready at the promised time and the work was completed in the proper Friendly, knowledgeable people to work with in the service department. My car was ready at the promised time and the work was completed in the proper manner More
Oil Change I really do not have twenty five words to describe my visit. I came for an oil change. The service manager and his staff was friendly. I really do not have twenty five words to describe my visit. I came for an oil change. The service manager and his staff was friendly. More
Flawless Ryan took care of all required things promised!He answered all questions necessary for purchase and then some pointed out flaws that would be taken ca Ryan took care of all required things promised!He answered all questions necessary for purchase and then some pointed out flaws that would be taken care of and things i found after purchase More
Everyone was so friendly!! When you first come in until you leave, everyone is so nice and professional, I was also told everything that was done!! Becki even walked me out to m When you first come in until you leave, everyone is so nice and professional, I was also told everything that was done!! Becki even walked me out to my car! More
wonderful experience I always have a wonderful experience when service my vehicle at Rizza Cadillac. My advisor is wonderful, she let's me know the deposition of my vehicl I always have a wonderful experience when service my vehicle at Rizza Cadillac. My advisor is wonderful, she let's me know the deposition of my vehicle every step of the way. More
Easy and thorough I like the ease of bringing my car In For service. Check in is easy and fast. Sometimes I wait for my car and sometimes I don’t. Either way, the proce I like the ease of bringing my car In For service. Check in is easy and fast. Sometimes I wait for my car and sometimes I don’t. Either way, the process is always done smoothly and quickly. I find Danielle to be thorough in explaining what service I need and what to expect. More
Timely Service My appointment was honored. I was waited on immediately and provided with waiting room accommodations. The waiting room was clean and neat. Custome My appointment was honored. I was waited on immediately and provided with waiting room accommodations. The waiting room was clean and neat. Customer amenities were provided. More
Fast service. As soon as I called service said to come in. Had to leave the car , got it back as soon as the part came in. Extra help setting up click . As soon as I called service said to come in. Had to leave the car , got it back as soon as the part came in. Extra help setting up click . More
Didn't inflate tires and no finger or ratchet mark's lugnuts Almost $80.00 dollars for a.oil change. Didn't get all promised services. Your service is terrible. I bought cars from Rizza for 45 years. Phil Rizza Almost $80.00 dollars for a.oil change. Didn't get all promised services. Your service is terrible. I bought cars from Rizza for 45 years. Phil Rizza sold me my first car when I came back from Viet Nam in 1974. Never again. More
excellent service I called to inform the dealer I have to bring in my car for a recall item. My customer service rep promptly arranged an appointment for the next day. I called to inform the dealer I have to bring in my car for a recall item. My customer service rep promptly arranged an appointment for the next day. Upon my arrival I was immediately taken care of. I was asked if I needed a ride home since the repair would take a few hours. Repair was complete and I immediately was taken care of, car washed and out in a few minutes. Can't beat the service and customer service. More