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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

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August 19, 2019

Topnotch service. I never have to wait long while car in for service. All service writers are helpful and friendly. Car always clean and free of any smudges or grease. More

by lmtriggiani20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure service writers name on duty 8/17 but it was a pleasure to work with him.
Aug 20, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your outstanding review about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 17, 2019

GREAT CUSTOMER SERVICE !!! I was very pleased with my experience at Rizza Cadillac. Danielle took care of me when I arrived for my appointment and was very pleasant and efficie More

by Tammy from Homer Glen.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
other than Danielle, and Candace, there were 2 shuttle drivers. can't remember names.
Aug 20, 2019 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that Danielle was able to provide you with a great experience! We really appreciate this feedback and we will share it with her. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, J.C Rocha - Business Development Manager - jrocha@rizza.com

August 16, 2019

Wonderful! Danielle O'Connor, thanks for working with me on my scheduled appointment to provide me an appointment time that worked with my schedule! Great Job! More

by cherry red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor in service
Aug 20, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! Danielle is truly an exceptional employee and we appreciate her for giving you a great experience. Best, J.C Rocha - Business Development Manager - jrocha@rizza.com

August 16, 2019

Excellent Service Department Thank you Rizza Cadillac! You fixed my car issues again. I especially want to thank Scott Nelson. Great Mechanic and great person. I'll always ask him More

by Zukes00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nelson and Becky
Aug 20, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, J.C Rocha - Business Development Manager - jrocha@rizza.com

August 15, 2019

Very Good Danielle is an excellent device adviser. Always very helpful !! My experience at Rizza Cadillac has always been very good- From sales to service More

by STACHLERKJ
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 20, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words! Danielle is a great asset and we are glad to hear she provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, J.C Rocha - Business Development Manager - jrocha@rizza.com

August 13, 2019

FANTASTIC SERVICE Becky again continues to exceed my expectations. She is very knowledgeable regarding specific services to my 2015 Cadillac XTS….Rizza Cadillac you're More

by DJROY.SHANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mikicic
Aug 14, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that Becky could provide great service to you and your vehicle. We look forward to seeing you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 13, 2019

Going above and beyond Johnny in service is very thorough and always takes the time to explain every detail. He and his team were very helpful. Larry Papp in sales helped More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Kurt! We are very happy to hear that Johnny and Larry could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 09, 2019

Service Good customer service Danielle is always pleasant and easy to work with. She makes me feel like a valued Customer. Hats off to Danielle on your serv More

by AVANESSA1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Uccardi
Aug 14, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to Danielle. Happy driving! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 08, 2019

Great service! Very helpful, Would never go anywhere besides Rizza!! Very friendly staff and took care of all of my concerns with no problems, highly recommend! Than More

by Candace123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky DeAndrea
Aug 14, 2019 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 07, 2019

Great service Daniel always gets me in ASAP when I call with an issue with my car. She accommodates me with the loaner so I have a vehicle while mine is being servi More

by BASKABRAT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in service. She is one of the best.
Aug 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that Daniel could provide great service to you and your vehicle. We look forward to seeing you again! Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

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