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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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December 22, 2022

Friendly, great service as usual. Quick fix and good as new. I drive the extra miles because I know I am in good hands. More

by JKOZIK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 21, 2022

Everyone there is always very nice and polite and professional. I always get great timely service. They also give me advice on what my next steps are in caring for my vehicle. More

by oldskoolregpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Dec 22, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 19, 2022

Friendly, professional, consistent and thorough service! I will continue to service my vehicle here for many years to come! More

by Alesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2022

Have had an excellent experience with this dealership from purchase all the way through all maintenance needs and am well satisfied with their service. More

by WJPRKP60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Dec 20, 2022 -

WJPRKP60 responded

Thank you for the response to my recommendation and for the many years of excellent service.

December 17, 2022

I think the service department welcome you as a customer, and keep you updated on the progress of your service More

by marcellusatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2022

The biggest problem is that I first brought my car for service in May and now it's Dec and I'm still hoping the problem get fixed soon, parts should not take 6 to 7 months to obtain and then in the correc More

by XGRNBRE1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Rizza Cadillac Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 11, 2022

They were very friendly and they do this best work with you with any concerns you have. l More

by rfranzese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Rizza Cadillac Buick GMC responded

Thank you, I love hearing from happy customers! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 10, 2022

Friendly service representatives corresponded every thing needed for my car, made sure car was clean More

by Brencannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Barclay
Dec 13, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2022

Again John Howard saved the day for me . I was at the local parts store ready to buy a coil for my Denali because they told me I needed one when John called me back and said not to buy one More

by STEVENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air, Steventon! John is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2022

The service technician, Mrs. , Becky, or Mrs. Rebecca she has been awesome She is more understanding of the problems and has my vehicle fixed in the most expeditious diligent man More

by mekouscab14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Dec 09, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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