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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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September 26, 2022

Jim Monahan's concern and service was excellent. He cares about your individual needs and goes out of his way to service his customers. More

by djage5020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Rizza Cadillac Buick GMC responded

I truly appreciate you taking the time to write about your experience! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 25, 2022

Everyone was nice and helpful and the waiting room is nice and comfortable i would recommend them for service.. More

by Mrdlr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 21, 2022

They were very kind and handled my issues right away. Had my car since 2017 and never have I had any problems with this service. More

by IRVINTRACTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 18, 2022

It took 2hrs for multi point inspection. I didn’t ask for a car wash my car was just washed and it came out looking like I just came through a rain storm. More

by Dukester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Rizza Cadillac Buick GMC responded

Dukester, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 18, 2022

Great professional service, reasonable prices and convenient service scheduling. Keep it 100. Your loyal customer👍🏾 More

by Marshall.james1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Sep 20, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Marshall! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 18, 2022

They do excellent work I enjoyed customer service they take real good care of me every time I come in for service and they always called me to let me know exactly what’s going on with my vehicle one of th More

by Wharper569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Sep 20, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 18, 2022

Becky in service did a great job lining up the appointment for my truck and getting everything taken care of More

by jjmiller6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Sep 20, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 17, 2022

I expected the car to be washed better. Bugs on the front, inside not vacuumed nor glass cleaned. Disappointing. More

by lawrence.malakI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 16, 2022

The people at Rizza are great to deal with. I set up a appointment, and I'm in and out with a free car wash. More

by KATKUZUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Rizza Cadillac Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Rizza Cadillac Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 16, 2022

Great service . . Everyone was polite and friendly.. Got a great deal and looking forward to more visits More

by mrhtaylor2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

mrhtaylor2001 responded

Great Place to Buy

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