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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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August 12, 2022

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by TERRY54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Rizza Cadillac Buick GMC responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to give us a call if you'd like to discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 11, 2022

Work was done approximately and timely. The job done was explained before the repair. Thank you. More

by Masievoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 11, 2022

Unlike Schaumburg’s service dept, they were able to identify and fix an issue I’ve been having with my door locks for over a year. They made it so easy with valet service too! More

by jilldanachicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 11, 2022

I really do like the service,the atmosphere, and the work team,it family orient. More

by shannon1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Aug 12, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for recognizing your experience at Rizza Cadillac Buick GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 08, 2022

The people at this dealership was courteous, prompt, and very responsive. They serviced my car in a timely manner. I would definitely recommend them. More

by paclay1298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Aug 08, 2022 -

paclay1298 responded

Great service!

Aug 10, 2022 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 08, 2022

I have recently brought my vehicle in for a service recall, this was my first time at this dealership and everyone was very friendly and the service was fast. More

by Billschaack8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience, Bill! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 04, 2022

The service representative was very friendly. He kept me informed throughout the process. The waiting area was very clean and comfortable. More

by Adrianne.turnbull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Aug 05, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 02, 2022

Service was great and the employees are very polite. I would always come back to get my vehicle maintenance More

by Miltono1789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 01, 2022

Nice people and great service l feel save when I leave my car with them thank you ❤️ More

by Sherinhanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Aug 04, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review, Sherin! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 01, 2022

They treated me well. I didn’t have wait too long for repairs.Service Advisors were friendly More

by bullinabox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Aug 04, 2022 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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