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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews
Call Service Center (708) 429-6600

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

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June 21, 2022

Danielle O'Connor in service is great. She is a great representative for Rizza Cadillac/GMC More

by MELLEE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cowan, Danielle O'Connor
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Jun 23, 2022 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 21, 2022

John Howard always takes excellent care of us for many years I highly recommend him to everyone thanks again John More

by Christinepapp2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2022 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 21, 2022

When my car was checked in, I was not told that you don't have enough "engine guys" to diagnose my vehicle in a timely fashion. My appointment was for Friday morning and by Monday afternoon it still wasn't e More

by wewalkworthy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jun 23, 2022 -

wewalkworthy responded

I took my car into Haggerty Buick today at 7am. They responded within 1 hour on what was wrong with my car. The car IS under warranty and being fixed today, tomorrow the latest. The service advisor was very informative and treated me with respect. He didn't make up excuses why my car wasn't looked at. Even better, he didn't throw anybody under the bus. Especially when all he had to do is call with an update. Even the diagnostic fee was 20.00 cheaper. Which I didn't have to pay. MY CAR IS DONE!!!!! Same day service. Turbo charger done Thanks Pedro Zavala Your awesome

June 18, 2022

Something is always for gotten it seems my car should have gone to detail shop……… More

by Jsst67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Report | Print
Jun 21, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2022

Excellent very courteous devote to there customer and staff go out of there way to stand behind there service and a super general manager Jim Allegretti and staff. More

by ray31usmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Report | Print
Jun 21, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2022

Excellent service…wonderful customer interaction…fast service…clean and friendly environment …overall will be going back More

by Rusan1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor, Candace Kostial
Report | Print
Jun 21, 2022 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2022

A pleasant experience except for the fact that took longer than what I thought to have my oil changed in my tires rotated but overall excellent More

by ....
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Jun 21, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your feedback regarding your experience at Rizza Cadillac Buick GMC! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2022

The reason iI purchase my cars from Rizza is that i get excellent service on my cars. More

by Vic Portillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Report | Print
Jun 21, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2022

Service staff is always great, very helpful, waiting room & bathroom is always clean and someone is always checking to make sure. Consistent!!!!! More

by A.Nicholson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2022

Service center was an outstanding experience! Serviced my vehicle within time-frame discussed. No Problem! More

by Monty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Jun 21, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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