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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

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April 27, 2022

They did the recall work only to find out it effected other parts. They took care of the other issue promptly and so far so good More

by Samgurgone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2022

My experience with that appointment was (To say the least) very satisfying. Danielle O’Connor met All my needs. Very Professional. Very Kind. She took care of things very quickly. More

by PINOTMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2022

Rizza Cadillac Buick GMC is Reliable, dependable and customer service oriented! Although it took several hours, I was still able to get some work done via my computer which made a productive day for me. More

by Cheese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 25, 2022

SA Danielle keeps my Caddy rolling! She let's me know when service are needed, And what I can wait on. More

by DRESKEE134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 27, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 24, 2022

Customer service is great keep me informed on what was going on with my vehicle More

by ADRENADELITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 26, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 24, 2022

Hard time getting our vehicle fixed. Days of no one even looking at it while we rented a car More

by PATTYMOODY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Rizza Cadillac Buick GMC responded

PATTYMOODY01, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Rizza Cadillac Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 23, 2022

I’ve been there maybe three or four times and that’s a reason, great service from start to finish I’ve always had great interactions with this dealership More

by Longhorn9911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Apr 26, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 22, 2022

Professional knowledgeable staff Deliver exceptional service. Daniel and staff are efficient and exceed service expectations More

by DWEARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 25, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 22, 2022

Always quick when I bring my car in and Jim in service always knows the answers to all my questions! They are the best! More

by Phernandez549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 22, 2022

Every one is pleasant to deal with and very professional In every part of your business More

by erniehemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 25, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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