Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews
Call Service Center (708) 429-6600

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

Sort by
February 26, 2022

The person calling is polite, accommodating and efficient. The valets are friendly and timely, and my car comes back fixed AND clean! More

by pre8200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Report | Print
Mar 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2022

The employees at this dealership are prompt, courteous, well trained in their craft and they may advise you about pending problems, but they are not pushy. Most important is parts and labor are fair. More

by BERTRAMKIMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Report | Print
Mar 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the excellent review! It is great to know that our team here at Rizza Cadillac Buick GMC was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 25, 2022

I took my truck in for an oil change and tire rotation. Your service team got me in and out in less than an hour. They also washed and dried my truck. I can’t wait to spend the $100.00 Visa gift card from More

by Jeffgardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I met a salesman with his desk closest to the waiting area (I don’t recall his name) we had a nice conversation and he gave me a calendar.
Report | Print
Feb 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2022

I want to thank Rizza Cadillac for their great customer service. Becky was amazing. Made the check in and service easy and smooth. I'll be back soon. More

by Zukes00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2022

Everyone is was great car is always fixed right the first time and dealership very clean More

by DEBBY.CCRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2022

Jim did a nice job working with me and the mechanic to get my car fixed. More

by PAMELA.DEMBEK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2022

Service was clearly explained and time waiting was not very long. Service attendant was very helpful. More

by MARLOW65
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Rizza Cadillac Buick GMC responded

MARLOW65, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2022

Danielle did a good job with following up and customer care. I would recommend Rizza to my friends and family. More

by TOUGHCUTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Feb 25, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2022

Great service. The manager was great. Took care of everything. I will definitely go back More

by RICKMOR1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Report | Print
Feb 25, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2022

Danielle, my service writer, is the best. She is fast and accurate. She provides excellent service. More

by Professor G....
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Report | Print
Feb 28, 2022 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

1
...
67
68
69
...
227