Rob Sight Ford

Rob Sight and the staff were fanstatic to work with. This is the second vehicle that we have purchased from the dealership, and this experience was just as wonderful as the first. They are friendly, kn This is the second vehicle that we have purchased from the dealership, and this experience was just as wonderful as the first. They are friendly, knowledgeable, and willing to take the time to answer any and all questions my husband and I had regarding the vehicles and any part of the sales process. I highly recommend them and will continue to visit them for my service and vehicle needs. More

I CAME IN TO MAKE AN APPOINTMENT FOR A MISSOURI VEHICLE INSPECTION AND CRAIG SAID THAT THEY COULD IT NOW. SO MY SON AND I HAD A CUP OF COFFEE AND WATCHED THE NEWS, AND WATCHED MR. SIGHT CLEAN UP COFFEE CUP INSPECTION AND CRAIG SAID THAT THEY COULD IT NOW. SO MY SON AND I HAD A CUP OF COFFEE AND WATCHED THE NEWS, AND WATCHED MR. SIGHT CLEAN UP COFFEE CUPS.NICE JOB. 35 MIN. LATER CRAIG CAME OVER AND TOLD ME THAT THE BACK BREAKS WERE BAD AND I SAID MIX THE BREAKS. CRAIG ASKED IF WE WOULD LIKE TO STAY OR BE TAKEN SOME PLACE, I WAS GREATFULL FOR THE RIDE TO AND FROM WALMART. THAT HOUR WENT FAST... THANKS TIM MOORE More

I would like to say that the service and Craig were very professional and took "good" care of my car. I have recently made 2 visits to the service center, the first time the issue was I had low pressure professional and took "good" care of my car. I have recently made 2 visits to the service center, the first time the issue was I had low pressure from the hose coming out of my wiper motor. Unfortunately for me, they did not have the part in stock. I made arrangements with Craig to return with the condition that I would have a vehicle to use. When I arrived back at the dealership Craig had the ticket pre-written so I had no wait time-which I appreciate greatly. When I returned 24 hours later to get my vehicle it wasn't ready as a technician had not been available to work on my car-it was being worked on when I got there. I had to wait around for about 30 minutes-which I did not really care for. More

Fantastic dealership! Please watch our thank you video http://vimeo.com/89364869 Service plus! Why we give them such a rating is in my 61 years it was the easiest and most service oriented car dealershi http://vimeo.com/89364869 Service plus! Why we give them such a rating is in my 61 years it was the easiest and most service oriented car dealership I have every dealt with. We bought 2 cars on Mar. 14, 2014 and soon a third! I will refer many to this dealership. More

Very friendly and having worked in sales with cars and insurance for 8 years, I really appreciated their no hassle/pressure approach. I also appreciated how they went beyond my expectations in making add insurance for 8 years, I really appreciated their no hassle/pressure approach. I also appreciated how they went beyond my expectations in making added repairs (not absolutely necessary with the suspension but something that might need to be replaced in a year and even including floor mats that were lost from the original owner). I also was impressed with the closing of the sale in just over a hour. Would highly recommend and will consider this place and Mr. Glass again next time I am in the market even though I am from Lawrence Kansas and don't care for Missouri. Actually, the distance was worth the service. More

It seems in each instance every time that I've had the need for routine maintenance (sometimes making an appointment and sometimes not), I've always seemed to get Dave Bryant as my service advisor. D the need for routine maintenance (sometimes making an appointment and sometimes not), I've always seemed to get Dave Bryant as my service advisor. Dave aways greets you with a smile and a 'yes we can' attitude! He's informative at various steps of the repair process. He seems knowledgeable and willing to listen to my description of what the trouble appears to be -- especially in my non-mechinical terms! He listens so he gets it! I'm in the communications field and I've found listening with understanding and communicating are key components to being effective. So kudos to Dave for being a part of providing an ongoing hassel free experience regardless of whether he's delivering good or bad news about one's vehicle! He's perceived as an honest guy and therefore believeable! More

Keith was very easy to deal with. Honesty was maintained beginning to end with all the staff. I have bought a brand new Jeep, brand new BMW, and a brand new Chevrolet through the years and this was the easi beginning to end with all the staff. I have bought a brand new Jeep, brand new BMW, and a brand new Chevrolet through the years and this was the easiest purchase experience of all of them. Would buy here again without hesitation. More

I had a great experience at Rob Sight Ford. I was treated with dignity and respect. This was the easiest vehicle I have ever bought. The sales people were honest and did not not try to pull any fast ones. Th with dignity and respect. This was the easiest vehicle I have ever bought. The sales people were honest and did not not try to pull any fast ones. There was no pressure to do any add ons or anything like that. As an out of town buyer, I live 200 miles away, everything that was discussed via email text or phone conversation was exactly how the deal went down with no complications. My salesman Konner Knoll was responsive to my questions and dealt with me honestly and the same goes for Derek Sobek who closed the deal upon my arrival at the dealership. I recommend Rob Sight Ford and will certainly strongly consider doing business with them again with no reservations or hesitation. More

We purchased a new F150 from Rob Sight Ford and it was by far the best car buying experience we have ever had. It was a relaxed environment with no pressure and no hassle making the deal. Michele Knudsen w far the best car buying experience we have ever had. It was a relaxed environment with no pressure and no hassle making the deal. Michele Knudsen was excellent to work with. The way they do business has taken the "dread" out of shopping and purchasing a vehicle. More

I bought a ford F-150 nine months ago form another dealership and was having trouble with the engine running a bit rough, and it was also time to get my transmission serviced. I called the service dep dealership and was having trouble with the engine running a bit rough, and it was also time to get my transmission serviced. I called the service department around 10am and asked if they could do the service and have me in and out that same day and they said no problem. Later that day I got a call from Dave who gave me some disheartening news my engine had severe damage and needed replaced. Thankfully I had purchased an extended warranty with the truck but had no idea how big of a deal it was to actually get them to pay for a claim. That's when Dave stepped in on my behalf. He argued with the warranty company and helped me file the claim to get me a replacement engine and not to re build the old one, called me and kept me informed as to exactly what was going on with my truck every step of the way even on his days off, and last but not least paid for my rental car when I had no rental car coverage so I wouldn't be without a car. The level of customer service I received far exceeded my expectations and they all went above and beyond. When I got my truck back from them the bill was even less than Dave had originally quoted me and my truck was detailed and clean. I will NEVER take my truck anywhere else to have it worked on or serviced and will be buying my next F-150 from Rob Sight Ford because of this experience. I would also like to thank the mechanic who worked on my truck and who cut his labor rate to help me out on my bill. Matthew B McClain More