I recently took the plunge and bought a pre-owned vehicle at Rob Sight Ford. [There is always a bit of apprehension about buying a vehicle...let's face it, it's up there with a root canal.]
But this was an awesome experience! 100% satisfaction!
Everyone was delightful: I was impressed with the transparency, professionalism, and honesty of Scott, Rich, and Jeff. The vehicle was exactly as advertised with excellent communication throughout the process. Plus the dealership across the street had the same year/make/model for $3500 MORE (no kidding).
Gone are the days of spending hours and hours getting ripped-off at a car dealership...
Rob Sight Ford sets the bar high, and I wouldn't be surprised if other dealerships follow their "out-of-this-world, super-duper customer experience" business model...The purchase took 1-hour, max. My morning was nothing short of fantastic!
"Exceptional Customer Service "
All employees engaged in making my experience an outstanding quick and easy process. Business Managers were very helpful in tailoring my financing to meet my needs. Great selection of vehicles. Excellent location. A great team to do business with!
"After Five Vehicles purchased this is a no brainer!"
Look guys, I've owned Honda, Chevy, fords, and even a dodge! I've purchased the last 5 cars personally from rob sight. The sales staff have always been helpful, curious, and knowledgeable. There are lots of dealers in the metro area, and I still find myself driving over 40 miles to come and see Jeff Morton, and his sales staff. They literally make this process a breeze! their inventory is superb, and their no hassle pricing makes it an in and out process!
"Rich, Matt, and Alex!!!!!"
The best dealership in the city!!!! Such an easy process and felt like I was taken care of from start to finish. Rich, Matt, and Alex hands down are the best!!! Thanks so much for making this purchase for my son so quick and easy!!!!!
"What a pleasant experience."
Super professional, very courteous and went the extra mile to get my business. I would highly recommend them to anyone in the market for a new Ford, it's worth the drive.
Best buying experience ever.
We have bought 4 new vehicles, all from Rob Sight
From vehicle selection to price..we will only purchase from this dealership.
"Great experience "
Super friendly and helpful- worked with us in person and over the phone to help us iron out our purchase. Held our car for a week while we got everything together.
"Service this time"
Called to inquire about my check engine light being on & was told bring it in its probably no big deal. Brought it in & was told to come back later. Back the next day & given the most awful loaner ever! Told that my car would be done that same day or the next day. NO ONE contacted me to tell me ANYTHING about my car & when I called them I was left on hold 10 min & told it wasn't done but would be pushed to be done today. My husband went by at 3:30 & my car was sitting outside. When he went in to see if it was done he was told it wouldn't be done until tomorrow. STILL no one has contacted ME to let me know anything! So now I'm stuck with the awful loaner yet another day! I am great full they gave me a loaner but if I was an employee of Rob Sight I would have been embarrassed to loan a customer this car! It smells horrible & was not clean at all. It doesn't run well either & im pretty sure there's something wrong with the gas gauge! Not a pleasant experience at all!
Other Employees Tagged:
I think the young lady who have me the loaner was Alex?
"One of the best car buying experiences in a LONG time..."
I've bought 5 personal cars in my lifetime and this experience would have to rank as the best that I've had. I always do research before car shopping (on bought the car itself and what I should expect to pay). I walked in with less than 1 hour til closing time and left in about a little over an hour with the car that I initially wanted (that I found on their website). And they also found me a slightly lower interest rate than what my bank offered me. Quinton Frizell, Rich Poe and Brian Phillips did a great job.
Other Employees Tagged:
"Purchase of New Explorer"
I had a wonderful experience dealing with Rob Sight Ford in purchasing a new Explorer as a surprise for my wife on Christmas. The sales department helped me obtain a very competitive price, great financing, and even a bow for the car. In sum, I had a great experience and dealt with great people at a great dealership.