Rob Sight Ford

The sales person was very friendly and more than willing to take time to explain all the different feature on the new car. He was willing to work around my schedule and made it easy to schedule a test driv to take time to explain all the different feature on the new car. He was willing to work around my schedule and made it easy to schedule a test drive of the car I wanted. I would not hesitate to recommend this dealership to friends or family. I am completely satisfied with my experience. More

Marc Sullivan was very helpful and had a great attitude. My mom and I came in looking for a used car and he helped us find one and did a great job. He was really busy and we still felt like he was staying o My mom and I came in looking for a used car and he helped us find one and did a great job. He was really busy and we still felt like he was staying on top of things, never left us waiting. He made this a quick and good experience for us. More

I felt very comfortable working with Sandra Jacobs; a very professional, calming, and knowledgeable person. She made the experience very enjoyable. Something I never felt at another dealership. All th very professional, calming, and knowledgeable person. She made the experience very enjoyable. Something I never felt at another dealership. All those I dealt with were top notch. Darrell Pollick More

My wife and I had a very good experience with Rob Sight Ford, and Christian was very helpful. He went above and beyond to answer all of the questions that we had. Ford, and Christian was very helpful. He went above and beyond to answer all of the questions that we had. More

I have had very good success having my vehicles serviced at Rob Sight Ford. Having technicians that have been trained on my vehicle is important to me. Craig kept me informed by phone when there was a del at Rob Sight Ford. Having technicians that have been trained on my vehicle is important to me. Craig kept me informed by phone when there was a delay in expected completion time and also when my vehicle was ready for pick up. I appreciated that my car was washed when I picked it up. Craig discussed the results of the multi-point inspection and advised me of service that would be needed at the next oil change, something that other dealers and service centers have not done. More

I gave the ratings above because they accurately reflect my experience, not just with this most recent visit, but with extensive work I had done on another car, earlier this year. Since I'm not now, never h my experience, not just with this most recent visit, but with extensive work I had done on another car, earlier this year. Since I'm not now, never have been, and don't plan on becoming a service technician, I EXPECT the work I have done to be done correctly. I EXPECT the cost to be accurate, fair and reasonable, given the location and items needed to execute the repairs. What I DID NOT EXPECT was the courtesy, speed and accuracy of subsequent communications, after leaving the van for repairs. I was called when a delay in the arrival of parts meant the repairs would not be completed as originally scheduled. I was sent an email AND called when the van was ready to be picked up. I did NOT EXPECT a follow-up, personal email from the service manager, asking me to complete this survey. I recently moved to the KC area from mid-Missouri, where for the past 35 years, I have purchased and had serviced products from the local Ford dealer [not always Ford vehicles!]. I received the same kind of care there, and did NOT EXPECT to find that kind of service anywhere else. I was wrong. Thank you. More

I received way more than expected from this dealership. The staff was friendly and knowledgeable. They provided great customer service and unusually great car service. The staff was friendly and knowledgeable. They provided great customer service and unusually great car service. More

I purchased a used Jeep Liberty from Rob Sight for my daughter a few months ago. The buying experience was pleasant and easy to complete. The work promised to be done before the Jeep was delivered was daughter a few months ago. The buying experience was pleasant and easy to complete. The work promised to be done before the Jeep was delivered was done well. They even did some additional mechanical work I had not requested to make sure the Jeep was in good mechanical condition when my daughter drove it off the lot. The truly stellar experience I had wth this dealership happened a few weeks later when not one, but two fairly major repairs were needed. Jeff Morton, Used Car Manager, paid for the tow to their dealership and then took care af the repairs, even though there was no warranty in place that required the dealer to cover the cost. I was bracing for the "as is" response when I first contacted him, but instead was given customer service well over and above what I expected. I would highly recommend buying from this dealership, and have great respect for the manner in which Jeff Morton treated me and my daughter. More

I visited the dealership in regards to a internet posting of a 2008 Ford Edge that the dealership had for Sale. Win Glass the salesmen was knowledgeable, Friendly and patient with me. I asked a lot of questi of a 2008 Ford Edge that the dealership had for Sale. Win Glass the salesmen was knowledgeable, Friendly and patient with me. I asked a lot of questions and he was able to answer them honestly. I am rating him with all 5's as I would recommend him to anyone looking to buy a used vehicle. Win walked my wife and I through all process of buying the vehicle. He also went of his way to ensure that we were comfortable and understand all items we needed to sign. Tony Wright the finance person was the best ever. He was very personal, friendly, and knowledgeable and adapts to his clients very well. Once we sat down with him he asked probing questions to understand what we are trying to do when it comes to financing the vehicle. My wife and I were pre-approved through our bank and just knew that Tony could not beat by Bank's finance deal we had. Tony was not only able to beat the deal but do it by .5%. He also let us negotiates the extended warranty and explained to us what profit if any they were making on the warranty. He cares greatly about his customers and treats them like a family member. I have purchased many vehicles in my time and never met a person like this before. I will now only shop for vehicle at Rob Sight because of these two great people no matter the make or model of the vehicle. You guys rock! More

Jeff Jefferson was very friendly and professional! He never once made us feel pressured or that a nice newer car was unobtainable. Thank you Jeff! never once made us feel pressured or that a nice newer car was unobtainable. Thank you Jeff! More