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Rob Sight Ford
Kansas City, MO
1,519 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,519 reviews
March 12, 2013
This was the fourth vehicle buying experience I have ever had in my life and I can honestly say it is the only one I enjoyed! Gary, Jay and Tony made the car buying experience fun, and I couldn't have been had in my life and I can honestly say it is the only one I enjoyed! Gary, Jay and Tony made the car buying experience fun, and I couldn't have been happier with the final results!! I got exactly what I was looking for, plus some extras, for the price I was looking to pay. There was no hassling or haggling; just honest, helpful service!! It was truly a delight!! I tell everyone who asks about my car, that this is the place to go and these guys are the ones to work with!! Gary and Ty were very helpful in showing me how to use the features available in my car. Gary even came in on his day off to do it!! Sterling and his crew made sure it was clean and spotless!! As long as Ford continues to make a great product, this will be my dealership in the future!! Thanks guys!! More
by bsheble
Employees Worked With
Gary Singer
March 11, 2013
It started off a great experience, I was dealing with Michael Cox and he was very helpful and sat me down to explain things. I took the car home for the weekend to check it out. I called the dealership Michael Cox and he was very helpful and sat me down to explain things. I took the car home for the weekend to check it out. I called the dealership on Monday to tell them I was going to purchase the car and would be paying cash, immediately after I said I was paying cash I was treated differently. I was given attitude and basically told that I would have to jump through hoops if I wanted to pay cash and that it would be better if I financed. When I got to the dealership to sign papers I was rushed around to sign everything only to sit for over an hour in the service department while they fixed a tire and "detailed" the car. Finally I was done and ready to drive home in my new car... or so I thought. I got in and they had just peeled the stickers off the windows and ran it through an automatic car wash. There was sticky stuff on the windows, they didn't even bother to vacuum, and the floor mats were still in the trunk. I quickly turned around and when I got there Michael was gone for the day... Christian was able to help me out and get my car cleaned up and ready for me all with a smile on his face. I also had a pleasant experience with Tony in the finance department. After all was said and done it was an "OK" experience thanks to Christian and Tony but I don't know that I would return to purchase another car. More
by toxickiwi
Employees Worked With
March 09, 2013
I will be recommending this dealership to everyone I know. It was the best service and felt like we dealt with family! Thank you for the experience! know. It was the best service and felt like we dealt with family! Thank you for the experience! More
by Gray Family
March 08, 2013
Win was very helpful and went above and beyond our expectations to help us close our deal. Very good buying experience and will be back for future purchases. expectations to help us close our deal. Very good buying experience and will be back for future purchases. More
by tbaird9
Employees Worked With
Win Glass
March 07, 2013
The BEST experiance ever in buying our truck. The price is the price and we loved working with this dealership! Michael answered our call even when he was off work and was extremely wonderful to work with. is the price and we loved working with this dealership! Michael answered our call even when he was off work and was extremely wonderful to work with. Tony was quick to finish up our paperwork and made buying our truck a joy. I highly recommend this dealership above others! More
by househunter73
Employees Worked With
March 03, 2013
My car needed transmission service so I called and made an appt. I was told that it would take an hour and a half. I dropped my car off at 9 am. I called at 1 pm since I hadn't heard anything. I was told i an appt. I was told that it would take an hour and a half. I dropped my car off at 9 am. I called at 1 pm since I hadn't heard anything. I was told it'd be done in 30 minutes. At 2 we went there to pick it up (still never heard anything). My husband went in and they said it'd be 15 minutes. He waited, 15 turned into 40 minutes. He went up front to talk to someone and they called back and the car was done and no one had told him. This was 6 hours after my appointment. More
by sarasarad
Employees Worked With
Not listed? Jeff I think, in service
March 03, 2013
We have now bought 5 vehicles from Rob Sight Ford and for all purchases Gary Singer was our salesman. We have also used the service center on numerous occasions for everything from routine oil changes to ne all purchases Gary Singer was our salesman. We have also used the service center on numerous occasions for everything from routine oil changes to new brakes, to body work after an accident. We could not be happier with our choice of where to go. We have every confidence in the sales and service provided by Rob Sight Ford. More
by coopershoney
Employees Worked With
Gary Singer
March 01, 2013
Great overall experience. I was in a toss up on what year and motor I was gonna go with on my new purchase. When we found a few if fervent options we approached by Duane DeGravelles. He helped us with all co and motor I was gonna go with on my new purchase. When we found a few if fervent options we approached by Duane DeGravelles. He helped us with all concerns we had with the motor decision and best rebates. Very helpful. We ended up with a 2012 F-150 with the Rob Sight package. More
by Laug533
February 28, 2013
When Rob Sight Ford says that they make it easy to do business, they mean it. Used car manager Jeff Morton delivers a fantastic environment to support his awesome sales staff. Michael Taylor, our sales business, they mean it. Used car manager Jeff Morton delivers a fantastic environment to support his awesome sales staff. Michael Taylor, our sales agent, went above and beyond, giving us a personal experience that only comes from someone who is obviously comitted and dedicated to his craft. And finally, Tony Wright took us through the financing process, making it smooth and easy. Thanks to all of you, Doug and Barb. More
by dixiedad
February 25, 2013
We had done our homework on a Ford Explorer and received bids from two high volume Ford Dealerships in MO & KS. Duane and Jay worked out a competitive price for us on their Explorer. From the test drive t bids from two high volume Ford Dealerships in MO & KS. Duane and Jay worked out a competitive price for us on their Explorer. From the test drive through negotiations Duane provided us with a very pleasant, no pressure, sales experience. Jay was very forth right and pleasant to deal with also. After the sale Duane was very thorough going over the vehicle and seeking to answer any questions. We would recommend this dealership to others who desire a fair and pleasant buying experience. More
by pddmann
