Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I am a long-time customer of Bob/Rob Sight and have always been pleased with my treatment there. I especially appreciated having my car washed when it was in for service. always been pleased with my treatment there. I especially appreciated having my car washed when it was in for service. More
Made appointment for oil change. It took an hour and 45 minutes to get it done even with an appointment. No apology was given just business as usual. minutes to get it done even with an appointment. No apology was given just business as usual. More
Great service. Work completed as promised. I would recommend this service department to my friends. Roger was great to work with. I plan to continue having my vehicle serviced here. recommend this service department to my friends. Roger was great to work with. I plan to continue having my vehicle serviced here. More
Roger did a great job assisting me with my 90,000 mile check up and finding a problem that could be fixed before my extended warrenty expired. I really appreciated his professionalism. He provided me a check up and finding a problem that could be fixed before my extended warrenty expired. I really appreciated his professionalism. He provided me a rental car and when the job became too long to wait. He is an excellent employee. I will recommend this dealership in the future to other Ford users. While waiting on my car, I had a chance to talk to Gary Singer. He took me out on a test drive of the new Focus and new F150. He was professional, patient and provided me with a wealth of knowledge about the newer Ford cards. We have purchased every car we have owned with another dealership. For the first time in 25 years, we will consider switching dealerships. THANKS!!! More
I received my truck as planned. The guys are very polite and the detail I had done is great. I would recommend this dealership. Also, I think having this review section is a total pain and I will be ch and the detail I had done is great. I would recommend this dealership. Also, I think having this review section is a total pain and I will be changing my preferences unless this write up section and login are no longer a requirement in the future. There are much easier ways for the customer to give feedback than this. More
I had a the silver piece of plastic break off of my console took it in to see if it could fixed. Bruce took a look at it & said we will have to Order you another console lid it's under warranty we'll console took it in to see if it could fixed. Bruce took a look at it & said we will have to Order you another console lid it's under warranty we'll Call you when it comes in. ;) I'm a happy customer, I had my new console lid within a week;) More
I always get great service at Rob Sight. It was 100 degrees out that day. Would have been nice to have something cold to drink while we waited. The frig always seems empty. You might as well turn it of degrees out that day. Would have been nice to have something cold to drink while we waited. The frig always seems empty. You might as well turn it off. Thank!! More
This is probably my third visit to Rob Sight service. I switched from Shawnee Mission Ford because it is closer to me. My wife bought her Mariner from Sight and has always been pleased with the service. switched from Shawnee Mission Ford because it is closer to me. My wife bought her Mariner from Sight and has always been pleased with the service. I can see why. Erik is friendly and attentive without being pushy with his recommendations for my service needs. I did feel that this latest trip took longer than usual, particularly when I am there when they open. It could be, though, that there was work left from the previous day; also, since I just show up when they open, I don't make an appointment. In any event, I give the ratings I due because I truly appreciate the service, quality and attention. More
I was very impressed with the quality of the work performed on my vehicle and for now on I will always bring my vehicle back for future maintenance to ensure I get the best service and (Ford) parts. performed on my vehicle and for now on I will always bring my vehicle back for future maintenance to ensure I get the best service and (Ford) parts. More
I thought the price was a little high for replacing a light bulb but the customer service was great. I always have great service at the dealership. light bulb but the customer service was great. I always have great service at the dealership. More






