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Rob Sight Ford

Kansas City, MO

4.9
1,529 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,529 reviews

July 04, 2012

I am a long-time customer of Bob/Rob Sight and have always been pleased with my treatment there. I especially appreciated having my car washed when it was in for service. More

by William L. Ward
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 04, 2012

Made appointment for oil change. It took an hour and 45 minutes to get it done even with an appointment. No apology was given just business as usual. More

by gpstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not recall
Jul 20, 2012 -

Rob Sight Ford responded

Thanks for the feedback,we are so sorry for the unexpected wait unfortunately we got backed up in the shop that day. We are sending you a complementary oil change for your next visit. Thank you so much for your business! Rich Poe- General Manager 816-941-1240

July 04, 2012

Great service. Work completed as promised. I would recommend this service department to my friends. Roger was great to work with. I plan to continue having my vehicle serviced here. More

by jblase
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
July 02, 2012

Roger did a great job assisting me with my 90,000 mile check up and finding a problem that could be fixed before my extended warrenty expired. I really appreciated his professionalism. He provided me a More

by Dana Bedwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 30, 2012

I received my truck as planned. The guys are very polite and the detail I had done is great. I would recommend this dealership. Also, I think having this review section is a total pain and I will be ch More

by Mkillen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 30, 2012

I had a the silver piece of plastic break off of my console took it in to see if it could fixed. Bruce took a look at it & said we will have to Order you another console lid it's under warranty we'll More

by DaphneSweet
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ginther
June 26, 2012

I always get great service at Rob Sight. It was 100 degrees out that day. Would have been nice to have something cold to drink while we waited. The frig always seems empty. You might as well turn it of More

by Cleocat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 22, 2012

This is probably my third visit to Rob Sight service. I switched from Shawnee Mission Ford because it is closer to me. My wife bought her Mariner from Sight and has always been pleased with the service. More

by jazzzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 22, 2012

I was very impressed with the quality of the work performed on my vehicle and for now on I will always bring my vehicle back for future maintenance to ensure I get the best service and (Ford) parts. More

by bpierce1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 20, 2012

I thought the price was a little high for replacing a light bulb but the customer service was great. I always have great service at the dealership. More

by lroland2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : 1
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