Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rob Sight Ford
Kansas City, MO
1,529 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,529 reviews
February 26, 2012
The service received at Rob Sight Ford is always exceptional. The staff is very accomodating, commuicates everything well, and does all that they can to see that the customer is satisfied with thei exceptional. The staff is very accomodating, commuicates everything well, and does all that they can to see that the customer is satisfied with their service. More
by smrbrady
Employees Worked With
Roger
February 26, 2012
Received A coupon for The Works fuel saver package with my monthly statement. Was ready for an oil change and tire rotation, brake inspection and hose and belt check upand air filter check. Did not receiv my monthly statement. Was ready for an oil change and tire rotation, brake inspection and hose and belt check upand air filter check. Did not receive a report on anything they checked. More
by harley2005
Employees Worked With
Roger
February 19, 2012
Jeff was ready to show vehicle at appointed time. He was very helpful with all questions about vehicle and showed me how to use functions and programed syn for me. very helpful with all questions about vehicle and showed me how to use functions and programed syn for me. More
by dmauersb
February 15, 2012
My windshield was replaced by the body shop and subsequent service department visits corrected a couple of problems with the rain-sensing windshield wipers. Everyone was great. subsequent service department visits corrected a couple of problems with the rain-sensing windshield wipers. Everyone was great. More
by Holly G
Employees Worked With
Other Employees :
Dave Bryant, Bruce Ginther, Gary Singer,Mark in Body Shop, Bruce Ginther, Gary Singer
February 14, 2012
One of the best experiences we have had purchasing a vehicle!! Sandra was just wonderful. So very friendly and helpful. Purchasing a vehicle at Rob Sight was so very easy! Very pleased with the way the vehicle!! Sandra was just wonderful. So very friendly and helpful. Purchasing a vehicle at Rob Sight was so very easy! Very pleased with the way the sale was conducted. No high pressure sales which is so appreciated. Options were offered but not aggressively. We did purchased the extended warranty. We were pleased with the price as well as the interest rate we received. Overall Great Experience. To get my telephone to sync Sandra went and got some help, Gary Singer, since my phone was being difficult. He was great. Took care of this and was so very helpful as well! She did not have to do this. She could have sent me home without it finished, but she did not. I really appreciate this, I use my telephone alot. Love my, new to me, 2009 Lincoln Navigator! More
by Tammyo78
Employees Worked With
Sandra Jacobs & Gary Singer, Gary Singer, Sandra Jacobs
February 12, 2012
My overall buying experience at Rob Sight Ford was excellent. It was my first time buying a new car and my sales consultant was very helpful throughout the entire process. He made it an easy, relaxin excellent. It was my first time buying a new car and my sales consultant was very helpful throughout the entire process. He made it an easy, relaxing, and problem-free experience! I had gone to other dealerships when initially searching for a car, but once I got to Rob Sight Ford I felt much more comfortable since there was not the pushy salesperson, fast-talking service that I had experienced at the other dealerships. More
by fordbuyer2012
February 05, 2012
Great experience. Called about a specific car listed by them on Autotrader. Got Jeffery (the Hawk) Hawkins on the phone and he said "I'll have it warmed up and ready to test drive for you"...now that's exc them on Autotrader. Got Jeffery (the Hawk) Hawkins on the phone and he said "I'll have it warmed up and ready to test drive for you"...now that's exceptional service, and sure enough, when I arrived 30 minutes later the car was sitting out front, gassed up, warmed up and ready to roll..needless to say, I bought the car...when buying a car can be this painless and stress free, then you are dealing with a world class dealership. More
by ostemo8
Employees Worked With
Jeffery Hawkins
February 05, 2012
Sandra gave my wife and I great service. She was very patient with us while we selected exactly the right vehicle and worked to get the price just right. The finance department found us a great interest patient with us while we selected exactly the right vehicle and worked to get the price just right. The finance department found us a great interest rate. We especially liked the very low pressure sales atmosphere making the entire experience pleasant. More
by johnmt
Employees Worked With
sandra jacobs, Sandra Jacobs
February 03, 2012
I had a MO inspection made and Eric came and told me I needed wiper blaces which I said OK. After returning home I had a message on my answering mach. that they forgot to put the blades on. I had to r needed wiper blaces which I said OK. After returning home I had a message on my answering mach. that they forgot to put the blades on. I had to return to dealer to have them put on. I live in Raymore, MO More
by joemag3552
February 03, 2012
mark from the body shop miss some things in esimate.then taking longer to fix then told when to pick my suv up after looking at work it wasnt up to par started to voice my opinion to him he became very rude taking longer to fix then told when to pick my suv up after looking at work it wasnt up to par started to voice my opinion to him he became very rude to me and my 9 year old who was with me then told me to pick it up on monday and walked away from me at that point i went into the dealership and ask to speak with a manager talked to rich poe who then told me he would handle the issue and assured me that he would make it right so i waited for the repairs to be corrected after taking longer again to make repairs came up to pick it up again and there was more issues that wasnt properly repaired so took the suv home becoming more frustrated call rich set up a meeting with mark and rich togather came back up again the next day and showed them the issues rich and mark agreed that they needed adressed and then me he told me he needed to order parts and he would call to bring it back again after the parts came in after a week he called and told me to bring back in on that coming monday so doing so it took 4 days to finish the repairs after picked it up it wasnt washed the and so it was kinda of hard to see what was done after the third round of repairs and five trips to the bodyshop it looks okay i was very disappointed about the whole ordeal it was a great inconvenice and had to change my schedules at work and home just to get this thing corrected.after having body work done there before which was much greater in aspect around 6 months ago by then larry the old body shop manager who me keep informed and timelines and progess and preformed seamless repairs and much greater customer service i dont think i would use the body shop again.thanks to rich i think this experience would have end up with me taking my car somewhere else to finish the repairs like tom little from safeco gave me the option to do. More
by bgoodge
