
Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Helped me get a new diesel truck With a generous trade in I was able to get a new diesel F250 that met my specifications. The staff answered all my questions and outfitted the truck With a generous trade in I was able to get a new diesel F250 that met my specifications. The staff answered all my questions and outfitted the truck with the features I required. More
2018 Explorer Best buying experience ever. We have bought 4 new vehicles, all from Rob Sight From vehicle selection to price..we will only purchase from this deal Best buying experience ever. We have bought 4 new vehicles, all from Rob Sight From vehicle selection to price..we will only purchase from this dealership. More
Always great service II am always happy with the service. Jess Newman has always been my service consultant and is great to work with. If I drop my car off for more than II am always happy with the service. Jess Newman has always been my service consultant and is great to work with. If I drop my car off for more than an oil change and tire rotation I am kept up to date with costs and estimate of time it will be ready. I always recommend the service department to friends and family. More
Great experience I brought my 2004 Town Car in for an oil change and inspection. Craig Touchstone is my service advisor. I told him I was planning a long trip with the I brought my 2004 Town Car in for an oil change and inspection. Craig Touchstone is my service advisor. I told him I was planning a long trip with the car. He said he would check to see that fluids, belts, brakes and hoses were in good shape. I appreciate what he does for his customers. More
Service Needs Met I usually plan to wait for my car to be serviced, so I always bring a book. It works well for me, and their wait area is very comfortable. I usually plan to wait for my car to be serviced, so I always bring a book. It works well for me, and their wait area is very comfortable. More
Amazing sales service Alex was incredible! Always available when I needed a question answered, even on days she wasn't at work. If she didn't know the answer, she found out Alex was incredible! Always available when I needed a question answered, even on days she wasn't at work. If she didn't know the answer, she found out promptly to ensure I was satisfied. As the time neared, she handled all kinds of after-market requests for me and shared in my excitement on the day I came to pick it up. She even came in to work 5 hours before she was scheduled to work that day to ensure that she was present when I came to pick up the vehicle. More
Excellent repair service I always get excellent service in the repair shop whether on the phone or when I bring my car in. Always courteous and knowledgeable. Whenever I drop I always get excellent service in the repair shop whether on the phone or when I bring my car in. Always courteous and knowledgeable. Whenever I drop the car off, they always make sure I have a ride. They make sure I know exactly whar they found and did and always get permission before performing any service. I also appreciate when they let me know what I may need in the future. Excellent customer service. More
buying new car Great dealership to buy car, no pressure and honest people. Michael Orrick is less experienced sales guy buy he did a wonderful job, and that's what Great dealership to buy car, no pressure and honest people. Michael Orrick is less experienced sales guy buy he did a wonderful job, and that's what you need from a salesman. To me, less experience is much better than professional, it does shows honesty. More
buying new vehicle Both Alex and Brian were courteous, knowledgeable and professional. Would do business with them again..Alex went over buttons in truck and told me th Both Alex and Brian were courteous, knowledgeable and professional. Would do business with them again..Alex went over buttons in truck and told me that she would be there for me if I needed more info... More
Waste of Time This review is in regards to their Collision and Service center. The personnel were plenty friendly but also unreasonable. Initially I brought in my c This review is in regards to their Collision and Service center. The personnel were plenty friendly but also unreasonable. Initially I brought in my car after a small fender bender involving the front wheel and I noticed the wheel making an audible grinding sound. I dropped my car off for service and about a week later received a call saying my car was dead and needed a new battery, also the radio and interior lights weren't working so they did me a "favor" and replaced the battery and a couple fuses without initially clearing it with me. An extra $200 charge I was not expecting as I had no issues with the battery, radio or interior lights before dropping it off. They didn't seem to understand my frustration when I told them I had no issues with the car before dropping it off and needed to meet me in the middle for costs; they knocked off a measly $20. A few days later I get a call saying my car is ready. I pick it up and notice that the grinding sound is still there and the interior lights still did not work. I brought it back and told them but they didn't seem to hear the grinding. I had to drive a technician around who finally heard it and agreed it sounded like a bad bearing. I leave the car with them to confirm it and they do, it has a bad bearing and they said they will fix the interior lights as well. I get a call back giving me a ridiculous quote of $550 just to replace the bearing and that they cannot link the damage to the accident so it would be out of pocket. I just came back and got my car (interior lights still did't work even though they said they fixed it), called around and found a reputable guy who would repair it for under $300 and he fixed the interior lights for free! The whole ordeal was a huge inconvenience and a waste of time. I was able to take care of it with insurance who sent me a check for the costs retroactively. I cannot recommend taking your car there for service or collision repair but have no idea about car buying experiences there. Hopefully its better than their service side of the house. More