Rob Sight Ford

Worth the wait! I left home with the intention of test driving a car at the Rob Sight auto dealership. A couple of minutes after arriving this big guy name Tim Smit I left home with the intention of test driving a car at the Rob Sight auto dealership. A couple of minutes after arriving this big guy name Tim Smith came out to assist me. Buy the timeTim left to pick up the keys and return I absolutely knew this was the vehicle for me. The only thing that could have debunked the deal was if the motor fell out during the test drive! The motor stayed on, and true to my word "we made the purchase!" My wife, and grandchildren took less time than I did in agreeing to buying the mustang. In my haste to rush back to close the deal I left my wife at home! I wonder what the Missouri Highway Patrol would say when he stopped me while driving a Prius V while towing a mustang! The only option available, after leaving my wife at home, was to have our granddaughter who had spent the night before bring my wife to Rob Sight to complete the purchase! The morale of the story is, never leave home without your wife when both of your names will be listed on the title! It has been said that "good things comes to those who wait." That was a very good a very good thing and I am glad I waited! Every one I came into contact at the Rob Sight dealership were very courteous. I do feel that I should pay a special compliment to Frank Marcurella for two things, one was being able to listen to my wife's and my side bar conversation, and two was to commend his professionalism as he facilitated closing the final step in our purchasing experience. Rob Sight is a great dealership to purchase a vehicle from - Please thank the entire staff! Lynne and Ike More

Used car purchase Our purchase was straight forward. Mr. Taylor, our sales person, was very customer focused. The dealership was fair and the car price was fair. Our purchase was straight forward. Mr. Taylor, our sales person, was very customer focused. The dealership was fair and the car price was fair. They helped with a minor car repair that wasn't a part of the purchase or limited warranty. We will look to them for our next car purchase. More

Awsome service! I had previously gone to a Ford dealership in Harrisonville because it was closer. They told me i had a couple of things wrong with my vehicle despite I had previously gone to a Ford dealership in Harrisonville because it was closer. They told me i had a couple of things wrong with my vehicle despite me having had one of fixed already, and told me i did not have a recall on my car when i already had looked and new i did, not trustworthy. They diagnosed the actual problem, Fixed my recall all at a reasonable price and not the $400 plus the other place quoted me. Had a wonderful experience as always, definitely worth the extra drive. More

Online & in person sales experience was great Great "no" pressure buying experience ,that started with their on line web site. They post their lowest price so you don't have to do the old DEALER t Great "no" pressure buying experience ,that started with their on line web site. They post their lowest price so you don't have to do the old DEALER two step to get a bottom line price. They also know the products they are selling. More

Service Trip The service group is very easy to work with. Your cashier is also always very pleasant, professional, and quick. I typically always go to this dealers The service group is very easy to work with. Your cashier is also always very pleasant, professional, and quick. I typically always go to this dealership because you do not get swarmed by salespeople when you pull up. More

Quality Service and Professionalism From the day I bought my car to now, whenever I am at Rob Sight, I feel as if I am valued as a customer. After my purchase, I was concerned if the sam From the day I bought my car to now, whenever I am at Rob Sight, I feel as if I am valued as a customer. After my purchase, I was concerned if the same professionalism would be extended when I came in for routine oil changes and maintenence. I have found the staff at Rob Sight Ford to be just as professional and friendly in the service department as they were in used car sales on August 15, 2013. That means a lot to me because I have had several bad experiences with other dealerships. I often drive 20+ miles out of my way passing a closer Ford dealership to have my car serviced at Rob Sight. Based on my experience over the past 2 years and 10 months, when it's time to replace my current vehicle, I will definitely start my search with Rob Sight.   More

This is how buying a car should be Alex Deery is awesome - zero pressure, friendly, helpful and the best price. This was my first time purchasing a Ford and I was not impressed with som Alex Deery is awesome - zero pressure, friendly, helpful and the best price. This was my first time purchasing a Ford and I was not impressed with some of the other dealerships I visited (especially Olathe Ford). I was dreading the entire process and it was pretty much the opposite of what everyone thinks of when they think of car dealerships. Even the dreaded F&I piece was friendly and there was no pressure to buy additional services. The dealership itself is clean and everyone I encountered was very friendly and not pushy or annoying. I will be telling everyone I know to go check out Rob Sight when they are in the market for their next vehicle. More

Outstanding Service, as usual! As always, Erik made the experience of having my car serviced as painless as possible! I feel he always goes the extra mile to make sure the work is d As always, Erik made the experience of having my car serviced as painless as possible! I feel he always goes the extra mile to make sure the work is done quickly and at a good price! More

not ready when I got there still waiting on other items was told that the vehicle would be ready at 2 waited till almost 3 before we got to test drive it. Still waiting on FM Modulator and the clear coating was told that the vehicle would be ready at 2 waited till almost 3 before we got to test drive it. Still waiting on FM Modulator and the clear coating on the SUV More

Friendly, Professional and Honest My sales rep, Sandra Jacobs, was very knowledgeable about the vehicle I was interested in purchasing, and was very pleasant to work with. She made the My sales rep, Sandra Jacobs, was very knowledgeable about the vehicle I was interested in purchasing, and was very pleasant to work with. She made the entire process from test drive to final paperwork, a very smooth process. The trade-in value of my vehicle, and the final price I paid, was close to my expectation. More