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Rob Sight Ford - Service Center

Kansas City, MO

4.9
639 Reviews

639 Reviews of Rob Sight Ford - Service Center

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October 01, 2019

Battery Cable Clamp Replacement The service manager was friendly and estimated the cost and time of repair accurately. I inspected the repair when I got home and the repair was done More

by Don B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
September 28, 2019

Service Excellent folks to deal with. Always understand what is needed, why, and the time it will take to complete the task. Staff also educates as to alter More

by Brent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
September 21, 2019

Quality people in the Service Department The people in the Service Department always greet you with a smile and explain the work that was done. I will buy my next car from Rob Sight Ford. More

by nrm33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Touchstone
September 14, 2019

Great customer service by an attentive service team. They were very accommodating with a walk-in and were honest about how long it would take to complete. They made sure I More

by Mizzou04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
September 13, 2019

On time service Got me in and out fast work was done when they said it would . Very knowledgeable about service done . They were very friendly and easy to work with. More

by gbeatty1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ginther
September 07, 2019

Great dealership Family owned for 40+ years & several generations Rob Sight Ford continues in a tradition of excellence. Whether you are purchasing or getting service More

by jpiper122p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
September 05, 2019

Quality through and through Been to Rob Sight Ford many times now. Always welcoming and have a true interest in you. Great service department, excellent vehicle selection. V More

by Bear72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess
September 05, 2019

Top notch service! Dave Bryant and Rob Sight Ford went above and beyond when my car needed fixed. Ended up being a minor repair; but they really took care of me while m More

by CR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2019

Coonvience Dropped car off for service, tires, and brakes. Picked up washed car. New tires helped feel os security and knowledge of serviced barkes also help. More

by D Vinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Koenigsdorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone, Sandra Jacobs
August 30, 2019

Excellent customer service. We purchased our car at Rob Sight in 2014. It has had a couple of recalls and their service department each time has taken care of the recall. Their More

by Donna1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone, Marc Sullivan
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