639 Reviews of Rob Sight Ford - Service Center
Great Service I dropped my vehicle off to have the transmission looked at and while at the dealership they informed me of two recalls. They were able to take care o I dropped my vehicle off to have the transmission looked at and while at the dealership they informed me of two recalls. They were able to take care of the recalls and repair my transmission. I am very happy with the service provided and the attention to detail. More
Excellent Service Jesse arranged a shuttle for me to and from work, they kept in clear communication while they had my Explorer, and they got the job done when they sai Jesse arranged a shuttle for me to and from work, they kept in clear communication while they had my Explorer, and they got the job done when they said they would. Great service, thank you! More
Re-call service The service was performed on my 2017 Explorer in accordance with the re-call. David Bryant was very helpful. However since the re-call was on the re The service was performed on my 2017 Explorer in accordance with the re-call. David Bryant was very helpful. However since the re-call was on the rear suspension it was evident to me the effect this would have on tire wear. I only got 30,000 miles on my original tires which to me was unacceptable. On previous Explorers I got 45,000 to 50,000 miles. Ford customer Satisifaction said there was nothing in the suspension that would affect tore wear. Makes no sense to me! More
Great Help! My Focus was having transmission problems and I had to nurse it into the dealership where I purchased it. The service department closed by then, but My Focus was having transmission problems and I had to nurse it into the dealership where I purchased it. The service department closed by then, but Keith in sales met me in the showroom, listened to my situation, and had me in a loaner within 15 minutes. Kirk in Service called me the next morning, said he was looking it over, and would get with me later in the day. By noon he had called and told me they were able to repair it and that it was ready for me to pick up. When I returned for my Focus, GM Rich greeted and thanked me. Kindness and service is systemic at this dealership. More
Relief Easy to say was one of the best experiences in auto purchases and service I have had in my 50+ years of owning an automobile. Easy to say was one of the best experiences in auto purchases and service I have had in my 50+ years of owning an automobile. More
Service Went for my first maintenance on my 2019 fusion. Very friendly and clean. Very friendly and professional atmosphere. I would recommend this place to a Went for my first maintenance on my 2019 fusion. Very friendly and clean. Very friendly and professional atmosphere. I would recommend this place to anyone. More
Go Craig Craig makes my service visits very, very easy and comfortable. He's a good first contact for you Service Department and He's due a raise. Craig makes my service visits very, very easy and comfortable. He's a good first contact for you Service Department and He's due a raise. More
Exceptional and personalized service Erik Davidson provided exceptional and personalized service during my visit earlier this week. He almost immediately met me when I arrived, accuratel Erik Davidson provided exceptional and personalized service during my visit earlier this week. He almost immediately met me when I arrived, accurately listed my service requirements, kept in touch with me thru the day on the status, and completed the list to my satisfaction, which included a recall maintenance item covered under warranty. I've serviced my vehicle at RSF for several years and I've been very satisfied with the results. It's also good to see the retention of the people on their services team. Well done. More
Exceptional service department Dylan K and the rest of the service team always do an exceptional job. They are professional, courteous and efficient with their work (and my time). Dylan K and the rest of the service team always do an exceptional job. They are professional, courteous and efficient with their work (and my time). Most importantly, the job is done right the first time. More
Safe Driving I know my car is safe to drive because Rob Sight employs only the best and most qualified people. Thank you, Mr. Sight, for making hiring the best pe I know my car is safe to drive because Rob Sight employs only the best and most qualified people. Thank you, Mr. Sight, for making hiring the best people a top priority. . More