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Rob Sight Ford - Service Center

Kansas City, MO

4.9
639 Reviews

639 Reviews of Rob Sight Ford - Service Center

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May 05, 2019

High Quality Professional Service Everybody I've had dealings with, both most previously and down the years that I've been to them for service, was courteous to me personally and did a More

by KEricE, KCMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : (the cashier, who's name I never got) , Bruce Ginther, Craig Touchstone
April 29, 2019

The real substance of Customer Service. I have been a customer with the dealership for the past sixteen years. The staff in the service department has always met or exceeded my expectations More

by maint,DBCS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone, Marc Sullivan
April 26, 2019

Good customer service Service representative resolved problems in a timely and professional manner! Dealership is clean and well maintained. I feel comfortable recommending More

by dmd2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

Ford Collision Center The guys at the Collision center great. They explained everything to me in great detail and provided me an itemized list of the work that needed to be More

by tstig78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Sheriff
August 01, 2018

Great service dept. experience The service department is fantastic-they always explain exactly why anything is recommended without being pushy. The service is always super fast too! More

by ABOG8443
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2018

Great Customer Service Been taking my cars here for years. My son’s 2003 Mustang needed a tuneup & breakjob. A few days later the breaks needed adjusted, car was taken in a More

by Nattidad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2018

Sensor problem Fixed it They found out what the problem was and fixed it the same day I had no problems the price was great and the service was great and I will brin More

by dsully52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2018

Quick Lane is Quick Even with a drop-off, the quick lane service was quick. Stopped in for The Works, ran a couple errands and the car was ready for me right after. More

by sbennett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2018

Always great! The folks here always take great care of us and their service department is top notch! I wouldn’t hesitate to recommend them to others. More

by Hethj7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Koenigsdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
July 10, 2018

Service needs met I had an issue with the tire under warranty and also had a tune-up done. Eric listen to my problems and gave me the best deal possible they listen to More

by Partharbor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
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