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Rob Sight Ford - Service Center

Kansas City, MO

4.8
613 Reviews

613 Reviews of Rob Sight Ford - Service Center

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August 04, 2011

Was treated great. Prices on the repairs are very competative. And when the part they put in didnt work right, the service dept was prompt to set up a rental vehicle for me, as i have a 7 mo old baby More

by rotorjockey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig and JD in service, and Jesse at the Enterprise counter, Craig Touchstone
August 03, 2011

Unfortunately I had to return 3 times as the part that was supposed to be ordered wasn't, and then it took longer to get it in when it was ordered. More

by ksupowrcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Craig Touchstone
August 03, 2011

Service is very easy to schedule on-line. Car gets serviced in a very timely manner. People are all very attentive. Very nice waiting area too. More

by jackkarstens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
July 26, 2011

The a/c shuts off periodically for no apparent reason. Service couldn't detect the problem; probably a sensor some where. Unfortunately they burned through more than a quarter tank of gas trying to diagno More

by gghemry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Fritzshall & Eric in Service
July 21, 2011

I spent 2 1/2 hours there for a my first 5,000 mile oil change. I think this is outrageous. I can't help but think that somewhere in there someone overbooked. I talked to other clients who felt they wai More

by maggiehunker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Waterfield
July 19, 2011

great service department with friendly and skilled people. provided a loaner when needed. had repairs done right and on time. would definitely recommend them to a friend. More

by dmgroves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric
July 18, 2011

This is a Dealership that knows me by my name and the service department always works me in and takes care of my needs in a timely manner and my salesperson Keith alway comes by and talks to me and makes More

by dallasmax13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Koeingsdorf(sales) and Eric(service)
July 17, 2011

Jeff was able to fix some minor body touch up work with not pre-notice while the car was in for service. We really appreciate the extra effort Jeff provided to make getting this work done simple for us. More

by RonV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
July 14, 2011

My wife brought her car, the Milan, in for an oil change yesterday. She was pleased as usual with your service. Best Regards, Mike Roberts More

by Michael Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
July 11, 2011

I am new to the area and brought my vehicle in for service today and was extremely pleased with the service, friendliness and professionalism of all staff encountered at this dealership! Erik Davidso More

by Michael_Van_Dusen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erik Davidson, Service Consultant, Andy Cox, Parts Manager
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