Rob Sight Ford - Service Center

From the time I called to make the appointment for the From the time I called to make the appointment for the maintence on my vechile, until I left when everything was done, everyone I interracted with w From the time I called to make the appointment for the maintence on my vechile, until I left when everything was done, everyone I interracted with was wondeful. They were extremely nice and answered all questions for me. They were very good about calling to update me on the status of my vechile as well. More

I have dealt with Dave Bryant in the service department for 10 to 15 years and found him to be completely helpful and reliable. Over the years (I am 74) I have had the misfortune to experience indifferent for 10 to 15 years and found him to be completely helpful and reliable. Over the years (I am 74) I have had the misfortune to experience indifferent treatment and outright lying by people at other dealerships, but, from day one at Bob Sight, I have experienced nothing but a high degree of customer service and honesty. I have never had the feeling I was being charged for something I didn't need. I live in an area that abounds with pricy foreign cars and their owners have told me horror stories about the cost of just routine periodic service at those dealers. When I tell them how reasonable the cost of same on my Lincoln is, they cant believe it. I attribute that to an honest dealership with good people, namely Rob Sight. Buy American! More

I took my car in for a standard oil change. I was greeted at my car as soon as I pulled in. Noted the service I had scheduled and directed toward the waiting room. The waiting room had coffee, many greeted at my car as soon as I pulled in. Noted the service I had scheduled and directed toward the waiting room. The waiting room had coffee, many magazines, and a large TV for entertainment. After my car was serviced I was shown the check sheet and we discussed a small oil leak to keep an eye on, and the need for new tires within the next six months. My car was then washed, I paid the cashier, and it was left at the front of the bay with the keys inside. Less than an hour. Cost is a little high, I could get an oil change cheaper at one of the "quick change" places. But I like taking it back to the dealer, just so they can check everything over well. Very good service. More

This dealership offers excellent customer service! I came from a small town where you know the people that you do business with. Not knowing anything about this dealership or anyone there made me a little ne from a small town where you know the people that you do business with. Not knowing anything about this dealership or anyone there made me a little nervous. From the first phone call right through to picking up my vehicle, every employee made me feel welcome and my business appreciated. I will go back to this dealership anytime I need work on my vehicle or need to purchase another one. I cannot say enough good things about my experience. It was awesome! More

This dealership and Craig Touchstone provided great communication in setting up my appointment fo my 40,000 mile maintenance service on my Ford Fusion Hybrid. Craig kept me informed of the status of t communication in setting up my appointment fo my 40,000 mile maintenance service on my Ford Fusion Hybrid. Craig kept me informed of the status of the wolrk being performed. craig was pleasant, helpful, courteous and enthusiastic. More

For $44, this dealer gave our newly-purchased 8-year-old car a thorough check in addition to an oil change and tire rotation. They were friendly, communicated easily, and had our car ready at the promised car a thorough check in addition to an oil change and tire rotation. They were friendly, communicated easily, and had our car ready at the promised time. We absolutely recommend them! More

Rob Sight has a great service department. They are friendly and they take the time to clearly explain all of the work that is recommended. The waiting area is comfortable and the coffee is great. I tr friendly and they take the time to clearly explain all of the work that is recommended. The waiting area is comfortable and the coffee is great. I trust this department and they have always stood by their work. I highly recommend them. I take all my vechiles there for all services needs. In addition, I have bought five cars from them over the years. More

Very great people to work with and always friendly. They Will always go the extra mile to help make the customer happy and are very respectful towards everyone. Not pushy into making you purchase a product Will always go the extra mile to help make the customer happy and are very respectful towards everyone. Not pushy into making you purchase a product from them. The service has a very respectable product turnaround. Very helpful when you are put of a vehicle. More

Impressive customer service, my first experience here. I phone shopped prior to making an appointment here and was impressed with Craig's service prior to my arrival. He took the time to itemize estimated phone shopped prior to making an appointment here and was impressed with Craig's service prior to my arrival. He took the time to itemize estimated charges for me and made sure all my questions were answered straightforward not vaguely as I had encountered with other repair centers during my phone research. Then throughout my service at Rob Sight I was educated and informed of the proceedings. Everyone at this dealership was friendly and made us feel welcome but not patronized. I know I have now found a genuine service outlet where I can feel confident in a fair and honest experience. BTW I have been in customer service myself for 25 years. More

I have worked with Rob Sight Ford Lincoln Mercury on the purchase or lease of my last 4 vehicles over approximately the past 10 years. Their helpfulness and exceptional customer service is unmatched. My c purchase or lease of my last 4 vehicles over approximately the past 10 years. Their helpfulness and exceptional customer service is unmatched. My car purchase and service experience is always positive. I cannot imagine dealing with any other dealership or personnel other than Randy, Rich and Dave when my vehicle needs are involved. I have referred at least 5 friends to the dealership that have purchased vehicles and had great experiences during those purchases. I highly commend the dealership and it's employees for making car purchases and service experiences so painless and positive. More