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Robert Brogden Buick GMC

Olathe, KS

4.7
5,459 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,465 reviews

May 31, 2025

Great experience! Would highly recommend them to a friend. Very professional and quick turn on my service. More

by piperlynnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Piper! We’re glad to know you had a great experience with us at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you and your friends in the future. Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

Communicated well, walked through what was necessary and what wasn't. Service done well and fairly efficiently for a busy day. More

by nahlvers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind review! We appreciate your feedback about the communication and efficiency during your visit to Robert Brogden's Olathe Buick GMC. It's great to hear that you felt well-informed throughout the process. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

I want to also recognize Jim who jumped in when Cedric was busy. He actually took the time to educate me on my car's features and this above all else leaves a favorable impression of your business. I appr More

by kcbookworm17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

First service visit. Jimmy immediately greeted me and was friendly and helpful. I was in and out within an hour and was acknowledged and said hello to by at least a half More

by jelliott67opks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Jimmy Carter was great. Excellent service. The dealership is very helpful and knowledgeable. I totally recommend this dealership. More

by NINAPOINTERHORSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your review! We appreciate your feedback about the excellent service you received at Robert Brogden's Olathe Buick GMC. We're happy to know you found our team helpful and knowledgeable. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

First service visit. Jimmy immediately greeted me and was friendly and helpful. I was in and out within an hour and was acknowledged and said hello to by at least a half More

by jelliott67opks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're glad that your first service visit at Robert Brogden's Olathe Buick GMC was such a positive experience. It's great to know that Jimmy and our team made you feel welcomed. We appreciate your recommendations to friends, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

Best GMC d I had Dealership in Kansas City by far so much inventory to choose from. Go there and see for yourself self More

by ramyyoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review, Ramy! We're so glad that you consider Robert Brogden's Olathe Buick GMC the best dealership in Kansas City. Our extensive inventory is here to meet your needs and we appreciate your recommendation. We look forward to welcoming you back to our dealership again soon. Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by JimmyAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Carpenter
May 31, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 29, 2025

They insist on upselling you on very expensive services. The labor cost is outrageous. Additionally the rep promised to credit the oil change because of all the work being done and did not follow through. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Hoover
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Doug. We understand your concerns regarding upselling and labor costs at Robert Brogden's Olathe Buick GMC. We appreciate your feedback about the promised credit for the oil change, and we want to ensure that all customer commitments are honored. If you would like to discuss this further, please feel free to contact us directly. We are dedicated to improving our services and meeting your expectations. Sincerely, The Robert Brogden Buick GMC Team

May 28, 2025

Sales was great. The sale price was very good. Trade amount was just okay but won’t complain. Finance was good but a little pushy on extended warranty. Finance did no More

by Rick Pillege
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Robert Brogden Buick GMC responded

Thank you, Rick, for your feedback! We're glad to hear you had a great experience with the sales team and found a good sale price at Robert Brogden's Olathe Buick GMC. We appreciate your insights regarding the finance process and will use them to improve. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 29, 2025 -

Rick Pillege responded

I will for sure be back. My goal is the Denali Ultimate. Thank you

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