Robert Brogden Buick GMC

I have written the service manager and done several reviews and never have been contacted after I was advised I would. Will not be purchasing another vehicle from brogden reviews and never have been contacted after I was advised I would. Will not be purchasing another vehicle from brogden More

In for airbag recall, dash came back broken. Took months for them to repair correctly. Took months for them to repair correctly. More

I scheduled an appointment online for the morning and dropped it off. They said they were going to have a computer downtime but getting my vehicle serviced would not be an issue. I called later that afte dropped it off. They said they were going to have a computer downtime but getting my vehicle serviced would not be an issue. I called later that afternoon as I had not heard from anyone. The technician left work and did not give anyone an update on my vehicle. They told me they wouldn't be able to get to it today and I should drop it off again tomorrow morning because of course that is easy for people to do. Good times. This place is not good. Avoid. More

Very friendly. I wasn’t found of the salesman when I purchased my new vehicle. Sebastian was awesome even tho I paid cash and Lee Habiger is a great guy!! I wasn’t found of the salesman when I purchased my new vehicle. Sebastian was awesome even tho I paid cash and Lee Habiger is a great guy!! More

Jimmy Carpenter did an excellent job through the entire sales process. Jimmy was the reason I bought the new 2023 Acadia. sales process. Jimmy was the reason I bought the new 2023 Acadia. More

They did an outstanding job with all aspects of the trade and sale. I would recommend this dealership. and sale. I would recommend this dealership. More

Phil Skid and all the team members there make the buying process simple, comfortable and streamlined. Have bought my last 5 cars from them, and don't plan on looking anywhere else in the future! process simple, comfortable and streamlined. Have bought my last 5 cars from them, and don't plan on looking anywhere else in the future! More

Phil Skid and all the team members there make the buying process simple, comfortable and streamlined. Have bought my last 5 cars from them, and don't plan on looking anywhere else in the future! process simple, comfortable and streamlined. Have bought my last 5 cars from them, and don't plan on looking anywhere else in the future! More

I brought my 2006 Buick Lacrosse in to resolve a check engine / steering related error message being displayed. The Service department reviewed the car and contacted me to provide the diagnostics. I was engine / steering related error message being displayed. The Service department reviewed the car and contacted me to provide the diagnostics. I was initially hesitant about resolving other issues identified until the primary reason was resolved. They assured me that the recommended repairs would resolve the issue. I gave the approval to proceed. The Service department reviewed the repairs made to the vehicle and informed me that the steering assist warning message would resolve in the next few weeks of driving the car and if it did not I should call to have it checked. When the steering assist error message did not resolve on it's own, as directed it would, I once again contacted the Service department. They scheduled a time to bring the car back in. On this subsequent review they communicated that the issue was now part of the electronic brake control module and that this part has been discontinued. So my initial issue was not resolved, but, it could now probably be fixed if I found the part (e.g., ebay or other used parts service) and they charged me to install (and no warranty for it). After $5K+ in various repairs, Robert Brogden Service recommendation for the steering assist issue, now has a new solution, it could be fixed for more money and no warranty, "probably". This brings to mind the old adage, "Fool me once, shame on you; fool me twice, shame on me." Maybe just bad luck with this 2006 Buick Lacrosse, I did get other $5k+ issues resolved (here's hoping). I'll not be giving Robert Brogden Buick GMC Service another chance to fool me. More

Bought two trucks from Jake and he was great to work with. Quick process and surprisingly quick custom order turn around (2 months). with. Quick process and surprisingly quick custom order turn around (2 months). More