Robert Brogden Buick GMC

Tim and Paul were attentive and kind. We received our car sooner than expected and appreciated their attention to purchasing matters. We received our car sooner than expected and appreciated their attention to purchasing matters. More

Very happy with the overall experience. Paperwork went smoothly. Had a loaner car to return. Tim drove me there Paperwork went smoothly. Had a loaner car to return. Tim drove me there More

I didn't even really want to buy a new truck, I was just going to try and finish fixing my old one. but when it came down to it they are the only ones that even had what I was looking for and at a good pric going to try and finish fixing my old one. but when it came down to it they are the only ones that even had what I was looking for and at a good price to boot, considering no one else even wanted to bargain. More

They are always courteous and easy to get my car in. Used to be a good deal before they nearly doubled the price of their 19 point insoecton Used to be a good deal before they nearly doubled the price of their 19 point insoecton More

Everytime i schedule new service, there is a new higher price. went from 64.00 to 116.00 in less than 12 months. hmmm..... price. went from 64.00 to 116.00 in less than 12 months. hmmm..... More

Took great care of my car. Great to work with in an emergency roadside situation. Great to work with in an emergency roadside situation. More

Good experience overall, only issue was going to secretary of states office in Illinois and had to pay the $155 I was charged for title and license. Broaden is supposed to be sending me a check whi secretary of states office in Illinois and had to pay the $155 I was charged for title and license. Broaden is supposed to be sending me a check which as of 1/8/2023 I haven't received it yet. More

Routine oil change took over an hour despite having an appointment and tires were not rotated. Vehicle has 32,000 miles. Told needs new tires. But current tires weren't rotated because.....? Are appointment and tires were not rotated. Vehicle has 32,000 miles. Told needs new tires. But current tires weren't rotated because.....? Are GMC factory Michellin tires only supposed to last 30,000 miles? More

I scheduled an appointment for 945am. When I dropped my car off I was given the option of waiting in store or waiting at home. I elected to go home. I called over 4 times throughout the d When I dropped my car off I was given the option of waiting in store or waiting at home. I elected to go home. I called over 4 times throughout the day and each time was told they my car was actively being worked on. At 530 ( thirty mins prior to closure) I called again and was told that no one had looked at my vehicle and that they were keeping my car overnight. Never once was in communicated to me that my car would be there multiple days or even asked if they could keep my car overnight. Much less that no one had ever even looked at it when I had specifically made an appointment. After speaking with a manager I was assured that my car would be the first to be looked at in the morning and I would receive a call before 9am. At 10am I still hadn’t heard anything so I was prepared to just go get my car and go elsewhere. Then the manager called me back and said that my car was not having any of the problems I was describing. So I went and drive my car with the manager and as soon as it went into auto stop it immediately began having all the problems I was describing. GMC had my car for a total of 3 days to just change a battery. More

Jason was great to work with but the general sales manager and the financial service manager were horrible. High pressure sales, coercion, shady financials, and poor customer service. We'll never pu manager and the financial service manager were horrible. High pressure sales, coercion, shady financials, and poor customer service. We'll never purchase another vehicle from GM. BUYER BEWARE! More