Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.5
4,810 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
Contact Dealership
View Awards

1500 E Santa Fe St

Olathe, KS

66061

Directions

By Type

Showing 4,810 reviews

November 26, 2021

Several errors or neglections on simple service. Can't reach service manager or get return phone call More

by EGNATIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
Report | Print
Nov 26, 2021 -

Robert Brogden Buick GMC responded

We're sorry to hear about your negative experience with us. Customer service is very important and we do our best to communicate with our customers and help every step of the way. We'd like the opportunity to discuss this further, but we're unable to look you up based on your user name. Please message us privately and we will have someone reach out.

Helpful
November 25, 2021

First time dealing with Robert Brogden Buick GMC. All the people we encountered were friendly and very customer service oriented. We bought a vehicle and are very happy with our experience at this deale More

by rabbit313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isela
Report | Print
Nov 29, 2021 -

Robert Brogden Buick GMC responded

We cannot thank you enough for your wonderful review of Robert Brogden Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Robert Brogden Buick GMC Team

Helpful
November 25, 2021

I’ve always had great service. Usually fairly quick at a reasonable price. Best dealer I’ve done business with would definitely recommend to everyone. More

by rmayer117
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Report | Print
Nov 29, 2021 -

Robert Brogden Buick GMC responded

We cannot thank you enough for your wonderful review of Robert Brogden Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Robert Brogden Buick GMC Team

Helpful
November 24, 2021

Great place to work with. Really enjoyed interaction with Jeff! The whole team went above and beyond to get the deal taken care of. More

by RLM94050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alstatt
Report | Print
Nov 29, 2021 -

Robert Brogden Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

Helpful
November 24, 2021

Service department was efficient and friendly. They gave me a good deal on the tire I had to replace. More

by Jason#123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Nov 29, 2021 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Robert Brogden Buick GMC Team

Helpful
November 24, 2021

Good service, Easy to get done, Friendly staff and clean work area. Fast service with good feedback More

by jritt01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obada Mustafa
Report | Print
Nov 29, 2021 -

Robert Brogden Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Robert Brogden Buick GMC Team

Helpful
November 24, 2021

Timely and excellent service. The dealership in Missouri is not changing oil even when they charge for it. Robert Brogden is trustworthy More

by gayapri92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla, Kristie Brown
Report | Print
Nov 29, 2021 -

Robert Brogden Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Robert Brogden Buick GMC Team

Helpful
November 21, 2021

Very appreciative of their creativity with purchasing a car in this market. Also, we were in and out within 45 min! More

by abenne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carnes
Report | Print
Nov 22, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

Nov 22, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

Helpful
November 19, 2021

Quick service, on time with appointment and friendly staff. Highly recommend for any service work. More

by deanna.miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Nov 20, 2021 -

Robert Brogden Buick GMC responded

We cannot thank you enough for your wonderful review of Robert Brogden Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Robert Brogden Buick GMC Team

Helpful
November 19, 2021

My impression of service tech capability has diminished over time. This week I told the Service Supervisor that I was moving on. I always liked Brogden’s small town feel, but I’m to a point I’m throwing More

by SIMPSONM6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
R. Scudder
Report | Print
Nov 29, 2021 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

Helpful
1
...
145
146
147
...
481