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Robert Brogden Buick GMC

Olathe, KS

4.7
5,447 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,447 reviews

September 29, 2022

Both Paul (sales manager) and Tim were very professional, friendly and took care of any measure that I had. What was the number one factor: you had vehicle inventory on hand as opposed to oth More

by fwally1922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Robert Brogden Buick GMC Team

September 28, 2022

Tim was a good salesman. Very knowledgeable. I got a great deal on a new Sierra. This is the 2nd Truck I have bought from Brogden. More

by troyguzzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zella Rudolph
Sep 30, 2022 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Robert Brogden Buick GMC Team

September 28, 2022

Great experience from ease of setting or changing appointments to the appointment itself. Very quick and thorough . Very friendly staff. More

by GAYLA.GUARD
Recommend Dealer
Yes
Employees Worked With
Tobey Weiner
Sep 30, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

September 28, 2022

The experience was seamless, everyone was extremely helpful and went out of their way to simplify the whole experience of buying a vehicle. More

by steveterral
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carnes
Sep 30, 2022 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Robert Brogden Buick GMC Team

September 27, 2022

Staff was friendly and fast. Look for best deal and provided me with best options. Made everything a smooth process. More

by vitokc32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Sargent, Zella Rudolph
Sep 28, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

September 27, 2022

They have taken care of all the questions I have had. They also took care of my drivers side mirror scrape. More

by cspriggs1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zella Rudolph
Sep 28, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

September 26, 2022

That place isn't very honest. They ruined my car. They never answer the phone. More

by jillpierce069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sims
Sep 28, 2022 -

Robert Brogden Buick GMC responded

Jill, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Robert Brogden Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

September 26, 2022

Arrived knowing what I wanted. Process was smooth and professional. The financing process was also fluid and professional. More

by TLYON900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
PHILLIP MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Granger - 5 stars
Sep 28, 2022 -

Robert Brogden Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Robert Brogden Buick GMC Team

September 26, 2022

Took my car in for a noise it was making and told they couldn't do anything for me because they couldn't hear it - yet everyone who has been in my car has heard it. Took it in twice with no help at all. More

by melaneer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Sep 28, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Robert Brogden Buick GMC Team

September 24, 2022

I'm sure the service was completed accurately, but the communication and sketchy upsell was condescending and unprofessional. When asked why such recommendations were being suggested, there was no answer More

by AUSTINFAMILY1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer? Jameka? Something like that
Sep 26, 2022 -

Robert Brogden Buick GMC responded

Austin, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, The Robert Brogden Buick GMC Team

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