Robert Brogden Buick GMC

I went to this dealer for my car maintenance for many years. The service was typically good, but not for this time. I did oil change, TPMS censor change and brake pad change this time. I was told the TPM years. The service was typically good, but not for this time. I did oil change, TPMS censor change and brake pad change this time. I was told the TPMS censor change is $110, but was charged for $130. Also, there is a $ 35 charge for shop supplies I didn't ask to do. This oil change is one month earlier than the due day. I asked whether there is a oil leakage, but not got a response. Before, the dealer provided a report for a holistic inspection and check for the car. It is not provided this time. I think the quality of this dealer is getting worse. More

Robert Brogden Buick is customer friendly and professional. I went in for an oil change and my service advisor caught a recall service that needed to be done and added that to my appt. The proce professional. I went in for an oil change and my service advisor caught a recall service that needed to be done and added that to my appt. The process was simple. More

Levi was very good to work with. He was very helpful and responded quickly when I had some follow up questions He was very helpful and responded quickly when I had some follow up questions More

Excellent customer service. Tim was a awesome! The process was very smooth. I recommend this dealership. Tim was a awesome! The process was very smooth. I recommend this dealership. More

My oil change was fast and efficient and the staff were all professional and friendly all professional and friendly More

We added a couple recalls and an alignment. Aurora put me in a loaner so I could get everything taken care of in one stop. I appreciate that extra service. Aurora put me in a loaner so I could get everything taken care of in one stop. I appreciate that extra service. More

The customer service was by far better then the other dealer ships that I take my vehicle to. I was please to see that there is still people in the customer service that great customers with a smile and dealer ships that I take my vehicle to. I was please to see that there is still people in the customer service that great customers with a smile and make the exsperiance pleasant. Will continue taking my GMC there More

Very knowledgeable and organized. She remembered our previous phone call and well documented our discussion. Although the problem will persist, intermittently, we have it documented a She remembered our previous phone call and well documented our discussion. Although the problem will persist, intermittently, we have it documented as a very likely problem in the not to distant future. More

The sales process with simple, fast and straightforward. I appreciate the candor and knowledge of their sales team. I appreciate the candor and knowledge of their sales team. More

I was cheerfully greeted when I arrived for my first service appointment on my 2021 Envision. The service was explained and 30 minutes later, everything was done! Please supply sugar for your free cof service appointment on my 2021 Envision. The service was explained and 30 minutes later, everything was done! Please supply sugar for your free coffee. More