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Robert Brogden Buick GMC

Olathe, KS

4.7
5,513 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,513 reviews

October 12, 2024

Purchased a brand new car on 9/3 and it had white specs of paint all on the front bumper, hood, and side mirrors. Took it back 9/9. Got it back last week and the only thing that was corrected was the hood. More

by LG
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastien Granger, Enoch Kritzell
Oct 14, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the paint issues on your new vehicle and the delay in resolving them. At Robert Brogden Buick GMC, we strive to meet the highest standards of quality and service. Please don’t hesitate to reach out to us directly to discuss this matter further. We genuinely appreciate your patience and hope to resolve this for you as quickly as possible. Sincerely, The Robert Brogden Buick GMC Team

October 12, 2024

Great buying experience! Everyone was wonderful to work with and made if a fun time spending a lot of money. More

by mak1180
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you had a great buying experience at Robert Brogden Buick GMC. Our team aims to provide a fun and enjoyable atmosphere, and it's wonderful to know that we met your expectations. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 10, 2024

The people in the dealership were very nice and accommodating. The dealership was clean and had snacks and drinks for you while waiting. More

by nick.kenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent, Scott Phegley
Oct 11, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you found our team at Robert Brogden's Olathe Buick GMC to be nice and accommodating. We're also glad you enjoyed the clean environment and the refreshments we provide. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

October 09, 2024

Sam was amazing. The whole team was great and helped me get into the exact vehicle I wanted. 100% recommend More

by Jacob Bowers
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastien Granger
Oct 10, 2024 -

Robert Brogden Buick GMC responded

Thank you so much, Jacob! We truly appreciate your kind words about Sam and our team at Robert Brogden Buick GMC. We're thrilled to hear you found the exact vehicle you wanted! Please come see us again in the future, and feel free to share your experience with others. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

October 07, 2024

Excellent experience. Was greeted right when we walked in the door. Shown the vehicles we requested. Did not have to haggle on pricing. Vehicle was explained in detail More

by mtyeates
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastien Granger
Oct 07, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience at Robert Brogden Buick GMC. It's great to know that our team was able to assist you with the vehicles you requested without any hassle. We appreciate your feedback, and we look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, The Robert Brogden Buick GMC Team

October 06, 2024

Ryan was great to work with! ! As an older single female, buying cars is not my favorite. I have bought all my cars unaided by a man and have had some pretty bad experiences. T More

by nkarl16688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastien Granger
Oct 07, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Ryan at Robert Brogden Buick GMC. We understand that car shopping can sometimes be daunting, and we're glad we could make the process smooth and enjoyable for you. Congratulations on your new car! We hope to see you again soon and appreciate you sharing your experience with others! Sincerely, The Robert Brogden Buick GMC Team

October 06, 2024

Enjoyed Jimmy as my sales rep. The finance guy was a little too much. Don't like pressure. More

by janeketchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback! I'm glad to hear you enjoyed working with Jimmy at Robert Brogden Buick GMC. We understand that car buying can feel overwhelming at times, and we appreciate your input regarding the financing experience. Your comfort is important to us, and we strive to create a relaxed environment for all our customers. If you have any further concerns, please feel free to reach out. We hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 05, 2024

The service writers should ask if we have any concerns up front. I wanted to have something done and he said I had to tell him that at the beginning of the check in. The new car department didn’t make any More

by brian.t.mead2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
Oct 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We appreciate you sharing your experience at Robert Brogden Buick GMC. We understand your concerns about the service check-in process and communication from the new car department. We strive for excellent customer service and your insights are valuable in helping us improve. Please feel free to reach out to us directly if you’d like to discuss this further. Thank you for choosing us! Sincerely, The Robert Brogden Buick GMC Team

October 05, 2024

I made the appointment a couple of weeks out for a recall I received multiple text confirming my appointment and when I got there I they took my key and within 5 minutes they came to me and said that did More

by Corporateeyecandy
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Oct 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for providing us with your feedback. For this specific recall we have to follow the standard operating procedure in place, which is inspecting the parts to see if they need to be replaced. In this case the parts needed to be replaced and to get the new parts we have to order them specifically by the vehicles VIN number. If you would like to discuss this matter further, please feel free to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

October 04, 2024

Sales person James was very responsive and knowledgeable. Was very encouraging to get a test drive in that first visit to the dealership, and that's what made the sale of the vehicle i wasn't really set on More

by s28945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear about your great experience with James at Robert Brogden Buick GMC. It's fantastic that his responsiveness and encouragement led you to make a decision on your new vehicle. We appreciate your trust in us for your future service needs, and we look forward to seeing you again soon! Enjoy your new ride! Sincerely, The Robert Brogden Buick GMC Team

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