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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,006 Reviews
Call Service Center (913) 712-9342

2,006 Reviews of Robert Brogden Buick GMC - Service Center

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November 22, 2024

Scott was friendly and has a great sense of humor for the customers. My auto was serviced in a timely manner. More

by JJnKC
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
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Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Robert Brogden Buick GMC. Our team is dedicated to providing friendly service, and it's great to know that Scott made your visit enjoyable. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

I was extremely pleased with the service I received from Robert Brogden Buick in Olathe, Kansas. My battery needed to be replaced. It was completely dead and I needed service right away. I spoke to Brian an More

by rinemanjoanne1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
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Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience at Robert Brogden's Olathe Buick GMC and that Brian was able to assist you promptly with your battery issue. Your kind words mean a lot to us, and we appreciate your loyalty. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

Brian was professional, helpful with any discounts and discussion of future work.a explanation of results of work very good. More

by FRANZB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, Brian Land
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Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your review of Robert Brogden's Olathe Buick GMC. We appreciate your feedback regarding our professionalism and the helpfulness concerning discounts and future work. It’s great to hear that you found the explanation of our work results satisfactory. We look forward to assisting you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

Service rep was professional and easy to work with. I knew the cost ahead of time and there weren't any surprises. More

by JOHN R GIRGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
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Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you found our service representative at Robert Brogden's Olathe Buick GMC to be professional and easy to work with. We strive to maintain transparency with our costs to ensure a smooth experience for our customers. We look forward to supporting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 15, 2024

Service experience exceeded my expectations. Work done in very timely manner and advisor was great. More

by matts17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
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Nov 15, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at Robert Brogden Buick GMC exceeded your expectations. It’s great to know that the work was completed in a timely manner and that your advisor provided excellent service. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 13, 2024

Very good placer for take carece to my GMC Carr and always they mak me very happy whit everityn.Tank you so much I Love Those place More

by MAMIELENA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
Report | Print
Nov 14, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find Robert Brogden's Olathe Buick GMC to be a great place for taking care of your GMC and that our team consistently makes you happy. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 12, 2024

They always work hard to get me in & out as quickly as possible. I appreciate it! More

by caespinoza54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
Report | Print
Nov 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are glad to hear that you appreciate our team's efforts to make your experience at Robert Brogden Buick GMC efficient and enjoyable. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 10, 2024

Filter needed changing but was not done. Didnt reset oil life and filter sensor. Wouldn’t price match tires from competitor. Couldn’t give estimate for faulty tire pressure sensor. We will b More

by jillaberdeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Nov 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil change and tire service at Robert Brogden Buick GMC. Your feedback is valuable as we strive to improve our services. We would appreciate the opportunity to address the issues you've raised. Please feel free to contact us directly so we can discuss this matter further and work towards a resolution. Sincerely, The Robert Brogden Buick GMC Team

November 08, 2024

They've had problems in the service dept in the past. But Todd is knowledgeable and very professional. He is the reason I will bring my service needs back to Brogden. More

by Bubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
Report | Print
Nov 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're glad to hear that Todd provided you with knowledgeable and professional service. He truly embodies the standards we strive for at Robert Brogden Buick GMC. We appreciate your loyalty and look forward to assisting you with your service needs in the future. Sincerely, The Robert Brogden Buick GMC Team

November 08, 2024

Very responsive, organized and loaded with good inventory of multiple car and pickup options. Highly recommend. More

by SDHUNT.MAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelly
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Nov 11, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found us responsive and organized here at Robert Brogden's Olathe Buick GMC. Our team works hard to maintain a diverse inventory to meet our customers' needs. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, The Robert Brogden Buick GMC Team

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