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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,005 Reviews
Call Service Center (913) 712-9342

2,005 Reviews of Robert Brogden Buick GMC - Service Center

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April 12, 2025

From check in to check out every body was great. Can’t wait to come back. More

by YNEMA.TACKETT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
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Apr 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Ynema! We’re thrilled to hear that you had a great experience from check-in to check-out at Robert Brogden's Olathe Buick GMC. We can’t wait to welcome you back! Sincerely, The Robert Brogden Buick GMC Team

April 10, 2025

Easy to make appointment and get right in. Work was done as described and timely More

by TERANN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re glad to hear that you found it easy to make an appointment and that the work was completed in a timely manner at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 07, 2025

Tricia was very communicative and informative on what was going on. She knew I was disappointed to have an issue with my brand new car and did everything possible to Aleve that More

by mfoley004
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Hecker
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Apr 08, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that you found Tricia communicative and informative regarding your brand new car issue. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers feel supported throughout their journey. Your feedback means a lot to us, and we hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 07, 2025

Great service. Todd did a great job taking care of all my needs and the communication was on point. More

by davblackburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelly, Tricia Hecker
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Apr 08, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from Todd at Robert Brogden's Olathe Buick GMC. Clear communication is so important to us, and we're glad to know we met your needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 04, 2025

I arrived at an incorrect time and when advised of same, I asked if was possible to get taken in early. Cedric did so and my car was finished in record time. Very professional taking away any inconvenience More

by FRANZB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Robert Brogden Buick GMC responded

Thank you, Franz, for your wonderful review! We're thrilled to hear that our team was able to accommodate your request and get your car finished quickly. At Robert Brogden's Olathe Buick GMC, we always strive for professionalism and excellent service. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

Always quick, friendly and reliable. Couldn’t ask for more professional service or more accommodating advisors and technicians. More

by mrmoore11546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelly, Tricia Hecker
Report | Print
Apr 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the quick, friendly, and reliable service you received at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing the best experience possible, and it's great to hear that our advisors and technicians met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

Excellent service and concern for their customers and a desire to provide clear communication and expectations. More

by NICHOLSB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent service at Robert Brogden's Olathe Buick GMC. We pride ourselves on clear communication and ensuring customer satisfaction. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

Matt & mechanic were able to determine issue with my car and it is running awesome. More

by ALLISON.BIRNBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Robert Brogden Buick GMC responded

Thank you for your positive review, Allison! I'm thrilled to hear that Matt and our mechanic were able to resolve the issue with your car. It's great to know it's running awesome now! We appreciate you choosing Robert Brogden's Olathe Buick GMC and look forward to assisting you again in the future. Safe driving! Sincerely, The Robert Brogden Buick GMC Team

April 02, 2025

Lacey was very professional and they got the vehicle out when promised. It was very busy and the waiting room was full so this was appreciated. More

by TROYAVANT11
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Robert Brogden Buick GMC responded

Thank you, Troy, for your wonderful review! We're thrilled to hear about your positive experience at Robert Brogden's Olathe Buick GMC. It's great to know that our team provided you with professional service and timely delivery, even during a busy time. We appreciate your feedback and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

March 28, 2025

Lacey was organized, competent and clearly explained the services she offered and why they were necessary. More

by hallja13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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