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Rochester Toyota
Rochester, NH
86 Reviews
We pride ourselves on being family owned and operated and promise to deliver the finest automotive experience available in the northeast. From the sales staff to our service and parts associates, our entire team is committed to providing the level of customer care, service and attention to detail that has made Jake Kaplan’s a New England legend since 1952!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 86 reviews
May 30, 2026
Quincy Smith was professional, polite, and extremely efficient when helping me with the purchase of my Toyota Tacoma. Thanks to him. I made the decision to go ahead and trade in my RAV4 for the Tacoma a efficient when helping me with the purchase of my Toyota Tacoma. Thanks to him. I made the decision to go ahead and trade in my RAV4 for the Tacoma and I’m extremely pleased with that decision. Thank you again Quincy for all your help. Much appreciated. More
by mstewart.2416
Employees Worked With
May 23, 2026
Quincy Smith and all the others at Rochester Toyota were very helpful to me and my daughter. They accommodated my specific needs and did so in a professional but friendly manner. Quincy is a great guy and I very helpful to me and my daughter. They accommodated my specific needs and did so in a professional but friendly manner. Quincy is a great guy and I’m grateful for all his help. More
by jcarbone
Employees Worked With
Other Employees :
Mike Stergis
May 21, 2026
The dealership is clean and comfortable, and all personnel are courteous and welcoming. A pleasure to do business with. personnel are courteous and welcoming. A pleasure to do business with. More
by wac1234
March 21, 2026
Great service/good salesman/good prices/patient and easy to deal with without a problem to deal with without a problem More
by RARUBEN
March 02, 2026
Nice car purchase experience Quincy Smith was great to work with. Would recommended to others. work with. Would recommended to others. More
by Zibitone
February 21, 2026
Quincy Smith was great. Easiest buying experience that I’ve ever had and I got a great deal Quincy will give you great service. He goes over all of the features with you to Easiest buying experience that I’ve ever had and I got a great deal Quincy will give you great service. He goes over all of the features with you too. More
by Tomm254
February 10, 2026
Rochester Toyota has a very pleasant and knowledgeable staff who helped me in all aspects of choosing a new car. I'm a very happy customer and highly recommend this dealership staff who helped me in all aspects of choosing a new car. I'm a very happy customer and highly recommend this dealership More
by annhemenway63
Employees Worked With
Other Employees :
Danielle Cone - 5 stars!
February 10, 2026
Got a new 2026 Tundra thru Julianna and it was a very easy process, Very knowledgeable and helpful. John in finance was very thorough in explaining all finance. Special shoutout to Jeff for added help I easy process, Very knowledgeable and helpful. John in finance was very thorough in explaining all finance. Special shoutout to Jeff for added help I'll return when ready for another vehicle. More
by Don
January 30, 2026
Recent maintenance and repairs completed ahead of schedule and at quoted pricing. Service Advisor Jennifer Dube was clear on what was needed and was very pleasant to work with. Techs did a clean job. schedule and at quoted pricing. Service Advisor Jennifer Dube was clear on what was needed and was very pleasant to work with. Techs did a clean job. More
by drescher_wp
Employees Worked With
Jennifer Dube
