Rock River Block Ford

PERSONAL SERVICE! (which is pretty rare) I found myself buying a 2017 Kia Soul after losing my trusty Toyota Tacoma in an icy accident on Dec 23.. boo hoooo.. I never would have parted with t I found myself buying a 2017 Kia Soul after losing my trusty Toyota Tacoma in an icy accident on Dec 23.. boo hoooo.. I never would have parted with that truck.....BUT Mitch Edler spent a lot of personal time with us and made it less painful. He went over ALL of the details of the car, ( it was almost lke buying a new computer, it ahs so many bells and whistles - and he even synced my phone to my Bluetooth - but even better than that, he has remained in touch and is available for questions - MUCH APPRECIATED. I would recommend Rock River Block to others. More

Friendly and efficient. Mitch was great! He helped me with what I needed and pointed time in the right direction. Unfortunately my father made me go somewhere else (it was hi Mitch was great! He helped me with what I needed and pointed time in the right direction. Unfortunately my father made me go somewhere else (it was his money after all) but I definitely recommend Mitch. More

Good experience I wish they would've worked with me a little bit more on pricing but over all I am happy with my experience I would use them again I wish they would've worked with me a little bit more on pricing but over all I am happy with my experience I would use them again More

Great people to work with! I was looking for a used car within a specific budget. They have a lot of inventory between the locations and took the time to help me find best optio I was looking for a used car within a specific budget. They have a lot of inventory between the locations and took the time to help me find best option. More

Great Experience I would highly recommend Paul! He was wonder to work with and I felt like he was truly trying to find the best car for us. The finance rep (Lance?) I would highly recommend Paul! He was wonder to work with and I felt like he was truly trying to find the best car for us. The finance rep (Lance?) was also very personable and made the finance part of the deal quite easy and stress free. This was actually the first time that buying a car was a good experience! I would definitely recommend this dealership and Paul. In fact, next time we need a car or we know someone who's looking for a car, we will send them to Paul! More

Get it done in a day! My recent college graduate son got his first real job 6 months ago, lives about 2 hours from me. He has about a 20 mile commute daily and it was time My recent college graduate son got his first real job 6 months ago, lives about 2 hours from me. He has about a 20 mile commute daily and it was time to put him in a dependable car. Because of his schedule, we had one day to select and purchase a new car for him. The website helped narrow down what would be in his price point ahead of his visit. We narrowed it down to a Fusion or Escape. I met ahead of time with Bernie Krowczyk and Gregg Decman to lay the groundwork so when we came in he could leave with the car. Bernie had vehicles ready to try when we got there and once he selected the Escape, Gregg had the financing ready to go. As a team, they helped us reach our goal. I chose this dealership because I have known the owner and employees for years and they are straight forward to deal with. I have driven Fords from this dealership for 8 years and the service department (Tina Sparks) is also an added benefit to buying from them. Very good experience. More

Car purchase Excellent! Everyone was exceptional, could not have been more friendly and helpful. Will recommend to friends and family. Have now purchased both my v Excellent! Everyone was exceptional, could not have been more friendly and helpful. Will recommend to friends and family. Have now purchased both my vehicles from Anderson. More

No hassles! Ernest was easy to work with, no hassles and he worked within the scope of what I was looking for, then giving me a few options to work with. I had no Ernest was easy to work with, no hassles and he worked within the scope of what I was looking for, then giving me a few options to work with. I had no problems and no issues well worth the visit! More

Bernie listened! I was looking for a low mileage used vehicle and have had great luck with the Anderson Group in the past. As I approached the front door I was greeted I was looking for a low mileage used vehicle and have had great luck with the Anderson Group in the past. As I approached the front door I was greeted by Harvey Keller outside who was working on a project for another customer but asked me if he could help. I told him my interest and he welcomed me and told me to go see Bernie K, who was standing at the counter. Bernie jumped in and showed me a few cars that met my needs. When I decided on the 2015 Optima, we discussed pricing, finance and my past great experiences with Anderson Nissan. Bernie listened and discussed how I wanted the finance meeting to go with Gregg Decman, who got me great terms and in and out signing paperwork in 15 minutes when I returned to pick up my vehicle the next day. Thanks you Bernie and all involved! More

It is by no luck or suprise that Bernie is best salesperson! Since I started dealing with and buying my vehicles back in 03-04 from Bernie Krow, he has Always offered the top level customer experience and care! Since I started dealing with and buying my vehicles back in 03-04 from Bernie Krow, he has Always offered the top level customer experience and care! He takes the time o matter what to follow up and also to make the special happy birthday calls every year even when he doesn't sell me anything... over the years I have had my father come and by from Rock River Ford of course he was to work with Bernie!. since then my dad has bought 4 trucks from Bernie and the latest transaction was the most effort I have seen put in b a salesman whom which only has so much say and power to control a manufacture Ford order unit (a 2017 F250 Lariat), which took extra extra long to build and ship. Bernie took the time to stay in touch almost daily with my father and to make sure he was taken care of and knew the dealership cared... This is the Difference you will receive when you go Bernie and Rock River Ford!!! DO IT... More