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Rockaway Nissan
Inwood, NY
142 Reviews
Why Should You Choose Rockaway Nissan?
When it comes to choosing a Nissan dealership, there's nothing more important than how a dealership treats its customers. We make it our No. 1 priority to give you the high level of service you deserve. That includes a personalized experience for you whether you're reaching out to us on our website, calling us on the phone or visiting us in person.
If you live in the Queens, Long Island or Hempstead areas, you can take comfort knowing the new Nissan car, truck, hybrid, minivan, fuel-saver, crossover, SUV or used car you want is easily within your reach thanks to our convenient location.
Rockaway Nissan will quickly become your go-to spot for new cars, used cars and Nissan specials online. We also have a fully staffed finance department to work with you and see that you're happy with your monthly payments.
What more can we offer you besides vehicle selection?
It's no longer enough to simply have the vehicle you want in stock, and it shouldn't be. Buying a new or used car from a dealership is not always a quick decision, and you deserve someone to listen to you and respect your thoughts and decisions.
Our dedicated team members have the knowledge and the professionalism to guide you as much or as little as you wish. Above all else, we respect the customer.
In addition to our talented team and vehicle inventory, our Nissan parts, and Nissan Service departments are ready to take care of you long after the sale.
If you're tired of repairing or servicing your older vehicle, we'll happily accept it as a vehicle trade-in toward the vehicle of your choice.
We'd love the opportunity to get to know you better. Visit us in person today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 3:00 PM
Tuesday 8:00 AM - 3:00 PM
Wednesday 8:00 AM - 3:00 PM
Thursday 8:00 AM - 3:00 PM
Friday 8:00 AM - 3:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 3:00 PM
Tuesday 8:00 AM - 3:00 PM
Wednesday 8:00 AM - 3:00 PM
Thursday 8:00 AM - 3:00 PM
Friday 8:00 AM - 3:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 142 reviews
March 04, 2017
Very knowledgeable and friendly I have had a wonderful experience every time I've been there.There amenities is very good.They make the experience stress free and they also work with I have had a wonderful experience every time I've been there.There amenities is very good.They make the experience stress free and they also work with you to your best interest. More
by Mela128
Employees Worked With
Johnnie Johnson
Helpful March 04, 2017
Great deals!! I've been a customer of Rockaway Nissan for sometime now and wouldn't go anywhere else. The sales team was amazing! My husband and I both drive Nissa I've been a customer of Rockaway Nissan for sometime now and wouldn't go anywhere else. The sales team was amazing! My husband and I both drive Nissan's and we couldn't be happier. More
by Mcruz
Employees Worked With
Ramzey Rizk, Herubeys Santos
March 03, 2017
Excellent Experience! Rockaway Nissan is the best! Everyone is extremely knowledgeable and helpful. I never felt uncomfortable or like I was being "sold" - it is more like Rockaway Nissan is the best! Everyone is extremely knowledgeable and helpful. I never felt uncomfortable or like I was being "sold" - it is more like being with family! They listened to my requests and understood (maybe better than I did) exactly what was going to work for me. And they handled my young children being there for the whole process with ease! Check out Rockaway Nissan, you won't be disappointed! More
by NYSweetie919
Employees Worked With
Dan Divine
March 03, 2017
Excellent experience Smooth process courteous and professional. Yes they can be busy at times but they are well worth the wait. Overall I'm very pleased with my experience Smooth process courteous and professional. Yes they can be busy at times but they are well worth the wait. Overall I'm very pleased with my experience with them. More
by Brockstar
Employees Worked With
Tom Chrzanowski
March 03, 2017
Customer Priority I must say this is the best dealership I've been too. From start to finish I felt like I was the only customer in the place. They listened to my prob I must say this is the best dealership I've been too. From start to finish I felt like I was the only customer in the place. They listened to my problem and gave me a solution. Everyone was really attentive and they assured me satisfaction. It's been about 2 months and my car drives great. THANKS ROCKAWAY NISSAN. More
by customer
Employees Worked With
service and parts dept
March 03, 2017
Fantastic personal service. i had to show up with entire family as I couldn't leave my children at home as they are too young. They were more than accommodating... even got pizz i had to show up with entire family as I couldn't leave my children at home as they are too young. They were more than accommodating... even got pizza for my children. Its the little things that make a difference. More
by Ramez Fayez Mekhail
Employees Worked With
Herubeys Santos
January 24, 2017
HORRIBLE!!! I wish I could give this DEALERship less than one star, the worst of the worst of the worst of the worst, total incompetence from top to bottom, from I wish I could give this DEALERship less than one star, the worst of the worst of the worst of the worst, total incompetence from top to bottom, from management, Their manager basically hides from all his responsibilities and acts like a scared little kid, and wont come out of his office when called upon, if you call him, hes never available to come to the phone, what's he afraid of? To the dealers (i know i suppose to call them sales people, but the term people cant be used for these disgusting creatures) to the "legendary" service department. They refuse to honor warranties, I guess the term "bumper to bumper" doesn't include door handles? The door handle breaks off and they tell us that it doesn't fall under the "bumper to bumper warranty," and the car is only 3 years old!!! My favorite experience was when i made a service appointment for an oil change, which was suppose to take no more than 45 mins, actually took 6 hrs, because they were backed up... Their service people are rude, disrespectful and make it like they're doing you a favor when they give you service that's a part of what you have paid for! And have even stated to me on more than one occasion "Well you're not getting charged, so you should be happy." obviously I'm not being charged, I paid extra for a reason, you moron!!! I would buy a used lemon from a dealership in the middle of sunrise highway before i would ever consider dealing with these subhuman animals ever again! Nissan makes a great car, and if you want one, go to garden city Nissan or any other Nissan dealership, words seriously cannot describe how bad this place is. More
by RockawayNissanSucks
Employees Worked With
Service manager, whatever this slimes name is!
November 13, 2016
The place to be given the run around and waste your time The free oil changes sound good until you sit around for 3 hours for something that should be done in 30 minutes. When you complain, the service mana The free oil changes sound good until you sit around for 3 hours for something that should be done in 30 minutes. When you complain, the service manager Maxsut is rude, and the main manager Simon, tells you to be grateful they are changing your oil for free. When you remind them that's part of why you overpaid for the car, Simon tells you that your remark is "inappropriate". Don't take this treatment; shop someplace where u r treated with honesty and courtesy. More
by DissatisfiedLocalCustomer
Employees Worked With
Maxsut, Simon
September 12, 2016
Yes one of the best Nissan dealers I know this dealer for a while back, one of the best places to do your business with ask for the sale associate at the bottom this guy will help you w I know this dealer for a while back, one of the best places to do your business with ask for the sale associate at the bottom this guy will help you with anything you need.... Thank you very much MR.Tariq Gafur... More
by Kelvin04
Employees Worked With
Tariq Gafur
August 10, 2016
Why is every oil change a 4 hour wait I'm writing this in real time. It is 12:40 pm I arrived 830am for an 815am appt for an oil change. I thought it was because I came on Saturdays for th I'm writing this in real time. It is 12:40 pm I arrived 830am for an 815am appt for an oil change. I thought it was because I came on Saturdays for the oil changes that there was a long wait. But this is crazy! I took 1/2 personal day for this service and now it will turn into a day. I will be going to a jiffy lube or Pep boys for now along. It's not free when it costs you time.... More
by Brownie
