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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

Overview
Employees
Reviews
Vehicles
4.6
5,588 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,588 reviews

August 15, 2023

It took way too long for diagnostics to occur and then subsequently for the repair to occur. It seemed that because this was covered under warranty, that my car was not a priority. Also communication coul More

by kericifelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy
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Aug 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, The opportunity to discuss the Rockland Chrysler Dodge Jeep Ram Service Department would be appreciated. Please reach out at your earliest convenience so we can talk about the level of communication you received from our team, your wait time for a diagnostic evaluation, and subsequent repair for your vehicle. Best Regards, Katrina Kastrati Customer Relations Manager (845) 405-7698

August 15, 2023

Lord was a great help in moving the process along with the vehicle I wanted. He was responsive, patient, and would consistently follow up as we got closer to reaching an agreement with the vehicle. More

by BRYANSAUTOSERVICE22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Trois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lord Rodriguez
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Aug 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you kindly for your 5-star review. We are delighted to know you had such a consistent, patient, and responsive car-buying experience with our Sales Team. Please let us know if you have any additional questions or concerns and thank you for choosing Rockland Chrysler Dodge Jeep Ram.

August 14, 2023

Needs more help. ...took 3 weeks before could perform a one hour repair (change batteries) on my jeep More

by MARGEBOT123
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention and would like the opportunity to discuss the level of attention that you received from our Service Team regarding a battery replacement on your Jeep. Can you please reach out to me at your earliest convenience? Best, Katrina Kastrati Customer Relations Manager (845) 405-7698

August 13, 2023

Alan was great. Very honest about repairs needed and set the right expectations for back ordered parts More

by stacey.glenwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Aug 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Stacey. In order to deliver the best experience possible, we try to set high expectations for ourselves here at Rockland Chrysler Dodge Jeep Ram. We're so glad to receive your positive review. Our Service Department is available should you require any extra help in the future. Safe driving!

August 13, 2023

Allan the best always. Great customer service, always responsive. He's the only person I will go to for my service appointments! More

by Jf84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
allan st. germain
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Aug 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, it is great to learn that our Service Team always responsive with great customer service. Thank you for taking the time to appreciate our team and trusting us with your vehicle. We are gad you came in, and we appreciate your business at Rockland Chrysler Dodge Jeep Ram.

August 13, 2023

Rockland Jeep Dodge Chrysler Ram of Nanuet is a top tier dealership. Brought my Jeep Wrangler in for routine maintenance and received same day service! Staff was friendly and helpful and Service Rep Alan St More

by canzona4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan St. Germaine (5-Star)
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Aug 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we sincerely appreciate you writing us this 5-star review of your service experience. It makes us delighted to learn that our Service Team could take care of the routine maintenance on your Jeep and return it to you on the same day. Our friendly team here at Rockland Chrysler Dodge Jeep Ram happily looks forward to assisting you with your future service needs.

August 12, 2023

Best dodge dealer hands down always pleasure to do business with them. The staff is very friendly no gimmicks, straightforward. Best prices in town would recommend five stars More

by anice179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pearlmutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Cestero Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words of recommendation. We are so glad that you had a great, straightforward experience with our Sales Team at Rockland Chrysler Dodge Jeep Ram and we welcome you back anytime.

August 12, 2023

Tommy in Nanuet service did a great job getting me my jeep back the following day. The wiper arm was fixed and he made me aware of oil change and rotating tires that were due. He even had it cleaned whic More

by shivny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Aug 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you so much for your kind feedback. We are so glad that our Service Team did a great job servicing your Jeep at Rockland Chrysler Dodge Jeep Ram and it would be our pleasure to assist you with anything else.

August 11, 2023

Great sales experience buying our second jeep here. Both with used car person and our sales person More

by KANER120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshan
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Aug 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the five-star review. Our Sales Department strives to meet all our customer's needs and make the buying process as easy as possible. If you have any more automotive needs stop by Rockland Chrysler Dodge Jeep Ram.

August 11, 2023

Good, I am now writing fifteen words because you require 15 words for me to give a rating. More

by PBK
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deshaun
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Aug 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the five-star review. We hope you continue to choose Rockland Chrysler Dodge Jeep Ram for all your automotive needs.

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