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Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
4,594 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork.
Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,594 reviews
September 01, 2022
My main man Brandon Ali is the Shizzzzznit! !! I was In & out in less than an Hour. Brandon, made sure we were comfy, offered us Coffee, Tea, etc & maybe 40 Mins later came & found us to say th !! I was In & out in less than an Hour. Brandon, made sure we were comfy, offered us Coffee, Tea, etc & maybe 40 Mins later came & found us to say the work was done. I'd Definitely Recommend Rockland Chrysler Dodge Jeep RAM to all my Friends & Fam. Thanks again Brandon. More
by villa.fil
Verified CustomerEmployees Worked With
Thanks again Brandon.
Helpful September 01, 2022
From start to finish, the sales staff was 100% professional. There was no haggling, no “I need to talk to the manager in back”, none of what you experience at other dealerships. Matthew found the professional. There was no haggling, no “I need to talk to the manager in back”, none of what you experience at other dealerships. Matthew found the vehicle I wanted and kept us in the loop for delivery. When it came in, all of the paperwork was prepared, license plates were put on and we were out the door. 100% recommend More
by MALLOY62
Employees Worked With
Matthew
September 01, 2022
Alan was very helpful. He was professional and helped in timely matter. Highly recommend him and dealer He was professional and helped in timely matter. Highly recommend him and dealer More
by debonanni
September 01, 2022
Kevin and the service staff are amazing. Highly recommended. I have been using this service department for 7 years now. Highly recommended. I have been using this service department for 7 years now. More
by STEVENK23
Employees Worked With
August 31, 2022
Continued Disregard and Poor Customer Service from Rockland Jeep: The manager, Mr. Niosi, has not responded to my email: the dealership takes your money for their warranty, delays servicing my (pai Rockland Jeep: The manager, Mr. Niosi, has not responded to my email: the dealership takes your money for their warranty, delays servicing my (paid in full) car for a month with the ENGINE LIGHT ON. The dealership told me to drive my car I bought from them, with the engine light on, for a month: taking a chance. I bought this car from Jeep Rockland in May of this year. Not acceptable. This is the letter I sent Mr. Niosi, I am attaching my initial review, as a response to your solicited feedback. This is what I wrote: Inconsistent, deceptive, and inefficient. Quick to take my money for purchase of car paid in full, but can't get me in to service engine light on for THREE weeks. I bought my car from them 2 months ago. I have no history of partaking in any 'actions' that you speak of. You, Mr. Niosi, have never met me. It's unfortunate that you are not hearing my side, the consumer. As a manager of this facility, I expect more compassion, accountability, and thoroughness from your position at your level. I would like to meet with you in person so you can describe (and show me..if you have any video footage??) of these actions you are speaking of. It is very confusing to me that you would discontinue your relationship with a paying customer based on negative feedback, albeit true. I see on your website much of the same content from other customers. Did you refuse service to them as well? Again, Mr. Niosi, Thank you for your time. I look forward to meeting with you. Sincerely, ....... *when I spoke to corporate, they said Rockland Jeep has a reputation of doing this: delaying service, asking for feedback & if it's negative, the dealership drops you. Corporate told me they are independently owned and do this often. More
by MFETEIRA5
Employees Worked With
Vic Niosi, Robert Karadzas , Allan St Germain, Katrina Kastrati
August 31, 2022
I was quoted a price over the phone. Price i was told at the dealership was about $36.00 more. I was told it would be about 1 hour am 30 minutes. It took 2 hours and 30 minutes. When i g Price i was told at the dealership was about $36.00 more. I was told it would be about 1 hour am 30 minutes. It took 2 hours and 30 minutes. When i got the truck home the driver side fender well was not attached and the shroud from the radiator to the fan housing was left hanging down. It was never reattached. I am now missing one of the screws out of the 4 that were there when I dropped off the truck. There was antifreeze all over the frame and and on the inside of the front bumper. Definitely not worth the price, especially when I had to put the truck back together myself. More
by jslandscape99
Employees Worked With
Brandon Ali
August 31, 2022
Larry was extremely knowledgeable and helpful. as was Mike in financing. Thank you, would recommend. as was Mike in financing. Thank you, would recommend. More
by BOBNEWMYER
Employees Worked With
August 31, 2022
No high pressure sales. A pleasure to work with and recommend highly fir anyone looking to get in a vehicle quickly. Good inventory. A pleasure to work with and recommend highly fir anyone looking to get in a vehicle quickly. Good inventory. More
by JAC041208
Employees Worked With
