Rockland Chrysler Dodge Jeep RAM

Highly recommend, very good customer service and friendly staff. Answered All the questions I had. staff. Answered All the questions I had. More

I took my Renegade in for a regular oil change on Wednesday, 1/25 at 9:30am and was told it would take about an hour and 15 minutes. I took an Uber home about 2 hours later when I realized it was Wednesday, 1/25 at 9:30am and was told it would take about an hour and 15 minutes. I took an Uber home about 2 hours later when I realized it was going to take much longer than that. I eventually got a message that I would need 4 new tires, a new cabin and engine air filter, new brakes and new lugs. I tried calling and texting for the rest of the day to discuss and received no response. I called, texted and left messages the next morning without any response. I finally tracked down Allan around 10:30am on Thursday, 1/26 and we agreed to the new tires, air filters and front brakes those were the most urgent. The lugs were not going to be available until the next day. I had a doctor's appointment the next day at 8am and I have no other means of transportation. I made it clear I needed by car by the end of the day. I also told Allan that I expected the Renegade to be at the front of the line since they'd had my car for 24 hours at that point. I texted Allan to let him know that I would be ordering an uber to pick up my car around 4pm. He said it would be ready by 4:30pm. I arrived at 4:30pm and my car was still not ready. I finally drove off the lot at 5:30pm on Thursday, 1/26 after an oil change, 4 new tires and 2 air filters. They didn't do the brakes. It took 2 days to do an oil change, 4 new tires and 2 air filters. As soon as I drove off the parking lot I heard a whistling sound and knew they had messed something up when they installed the air filters. However, because it was the end of the day and I had a doctor's appointment at 8am the next morning, I could not go back to have it checked out. I've had doctor's appointments almost every day since and haven't had a chance to take it back in. All I know is that I dread having to deal with the Service department again. I'm looking to see when I have a couple of days without a car because I anticipate it will take that long to figure out what they messed up. More

This is my second lease and my experience both times has been great. I came in and told them what I needed/wanted and they made it happen. been great. I came in and told them what I needed/wanted and they made it happen. More

Everyone there is welcoming, showroom is very clean and everyone is friendly. Chris Gunst went above and beyond to get my lease to a reasonable price that I would be comfortable spending and the whole proc everyone is friendly. Chris Gunst went above and beyond to get my lease to a reasonable price that I would be comfortable spending and the whole process went smoothly. I couldn't recommend him enough! I have a few friends who are interested in both purchasing and leasing a Jeep and I have already given his info. More

Joey made it super easy to lease a new car at a great price with no hassle. Highly recommend Joey and Rockland Chrysler Dodge Jeep RAM. price with no hassle. Highly recommend Joey and Rockland Chrysler Dodge Jeep RAM. More

From drop off to pick up zero complaints very satisfied with our recall work good job with our recall work good job More

Good experience as usual. I’ve been coming here for years though I know longer like ve in the area. I’ve been coming here for years though I know longer like ve in the area. More

My service agent was very personable and knowledgeable! He checked my previous service visits and afterwards he explained how my vehicle would be serviced today! He did not try to sell me any other servi He checked my previous service visits and afterwards he explained how my vehicle would be serviced today! He did not try to sell me any other service other than what my vehicle needed today! More

Kevin is my go to guy to work with, he's very professional and an over good guy. professional and an over good guy. More

I have been shopping for a pickup truck for 6 months and stopped in to about 40 dealerships. Yes alot. I have to say Oliver McIntyre is a first class honest meticulous gentleman. He made the experience for stopped in to about 40 dealerships. Yes alot. I have to say Oliver McIntyre is a first class honest meticulous gentleman. He made the experience for my wife and I a wonderful pleasurable experience. What he promised went through seamlessly and also fully transparent. Being in our late 50's we have bought a number of cars in our time. This dealership and all their staff, are very friendly and professional. I highly recommend shopping here and ask for Oliver. More