Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,714 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,714 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
Sort by
Verified Customer
August 13, 2025
I had a great experience at Rockland Jeep! I worked with Nicole, and she was amazing—super professional, knowledgeable, and helpful. She guided me through getting the parts I needed and made s I worked with Nicole, and she was amazing—super professional, knowledgeable, and helpful. She guided me through getting the parts I needed and made sure everything was covered under my warranty. I couldn’t be happier with the service here. I actually travel 30 minutes just to come to Rockland Jeep because they truly go above and beyond. Highly recommend! More
by peter marsella
August 12, 2025
Nicole was friendly and pleasant. She had my concerns addressed. She handled herself in a professional manner. The service rep who went to get my car when the work was complete was al She had my concerns addressed. She handled herself in a professional manner. The service rep who went to get my car when the work was complete was also friendly. More
by zajace
Employees Worked With
August 08, 2025
I was happy with the length of time. The service advisor quoted one hour and that is exactly what it took The service advisor quoted one hour and that is exactly what it took More
by gchampy
Employees Worked With
August 07, 2025
I am always very pleased with the work done on my car…. .I’ve been a customer for many years and I’ll continue to be a customer….All the staff are very caring and helpful !! .I’ve been a customer for many years and I’ll continue to be a customer….All the staff are very caring and helpful !! More
by lrusso5054
August 06, 2025
I am absolutely horrified at the lack of service in the Service Dept!! After all of the negative reviews I have read regarding the Dealership as a whole, over the years, we decided to give them a try and Service Dept!! After all of the negative reviews I have read regarding the Dealership as a whole, over the years, we decided to give them a try and we had a wonderful experience with Oliver McIntyre who was a great Salesman and the only reason we walked into the dealership. 2 Jeeps later and after writing a glowing review for Oliver, I now find myself on the complete opposite side of the spectrum. We scheduled a service and diagnostics for the passenger airbag in my husband's Wrangler 4xe, this appt was on Monday 8/5 at 10am. We left the vehicle there Sunday night and we have yet to hear from them, over 48 hours later!!!! This is absolutely outrageous and unacceptable!!!! I have placed several calls, this morning I gave up after being placed on hold for 17 minutes. My husband is still waiting for a call back on Monday when they said "we may not get to it today". So you couldn't get to it Monday, or Tuesday and it is now almost noon and my guess is you won't get to it today either. Why make appointments??????? I called and left a message for the Manager, I emailed several people in the service dept and ABSOLUTELY NOTHING!!! I am giving them 2 hours and then I am picking up the vehicle, calling the Better Business Bureau and never stepping foot in this dealership again! I work in customer service and I would be fired if I didn't return phone calls or emails or their vehicle!!!!!! But nope... just keep providing GOD AWFUL service! You have lost my business!! Funny how you can't submit it unless you rate it! It deserves NO stars!!! More
by MHOLDEN699
Employees Worked With
NO ONE
August 04, 2025
Terrible experience with Maria Capello, treating customers as adversaries and not valued. The dealership put 61 miles on my vehicle without proper explanation. customers as adversaries and not valued. The dealership put 61 miles on my vehicle without proper explanation. More
by billyfgarcia
August 04, 2025
They took me in fir an oil change at lunch our and zi read dome in 30 minutes! read dome in 30 minutes! More
by edwardbova
Employees Worked With
