Rockland Chrysler Dodge Jeep RAM - Service Center

I walked in for yearly maintenance and was greeted by friendly staff. The service was prompt and the overall experience was very pleasant. Thank you! friendly staff. The service was prompt and the overall experience was very pleasant. Thank you! More

Staff is nasty, doesn’t treat customers well. It feels very toxic energy there. Customers are not welcome. I was very disappointed for their customer service. I took my jeep with out getting fi It feels very toxic energy there. Customers are not welcome. I was very disappointed for their customer service. I took my jeep with out getting fixed. I will not refer anyone to go to Chrysler dealer at Nanuet. More

Customer service was very helpful! I was checked in efficiently and was notified when my vehicle was ready for pickup. I was checked in efficiently and was notified when my vehicle was ready for pickup. More

I traveled to Rockland Chrysler Jeep Ram for an AC service. I had to travel back twice within one week. The final trip I was told after 24+ hours with my vehicle the mechanics couldn’t find the issue. service. I had to travel back twice within one week. The final trip I was told after 24+ hours with my vehicle the mechanics couldn’t find the issue. I had to call numerous times to speak with my advisor Brendan or an operator. Only to still not be serviced. Afterwards, I went to a local mechanic shop only to find that all my car needed was freon. Which further proves that my vehicle was not even properly diagnosed with it being stored about 30 hours. Now my AC is working but no thank you to Rockland Dodge. I am highly disappointed with the communication and lack of service. More

Absolutely the worst customer service ever. Purchased 5 cars there and three months out of warranty, will not honor a well known TSB or even offer a discount for changing manifolds on my Ram. Purchased 5 cars there and three months out of warranty, will not honor a well known TSB or even offer a discount for changing manifolds on my Ram. Ty have lost me. More

Sales Department is very good. Worked with Oliver McIntyre for the purchase/Lease of 3 vehicles in the past 3 years. He's GREAT. The service department leaves very little to be des Worked with Oliver McIntyre for the purchase/Lease of 3 vehicles in the past 3 years. He's GREAT. The service department leaves very little to be desired. Rude and unapologetic. They overbook appointments and will leave your car sitting for days, untouched. Then will continually state "It's with a technician, we'll let you know". I will most likely look elsewhere for my next purchase next spring. For 15 years I've used this dealership and the service department has gotten progressively worse year after year. More

Rockland CDJ is by far the best dealership around. They take the time to listen and really go above and beyond to get you in the car you want. I have purchased 8 vehicles from this dealership and wi They take the time to listen and really go above and beyond to get you in the car you want. I have purchased 8 vehicles from this dealership and will continue to purchase my cars from there. Chris Gunst is THE BEST sales person you could ever have!! Anytime I call he is always willing to give 100% to help me with anything I need! He doesn't stop after you drive off the lot either, I needed roadside assistance and he helped me get the number!! I highly recommend Rockland CDJ! More

Prices are ridiculous. Quoted $1800 for brakes. I had them done elsewhere for $1000. Felt the service manager was trying to upsell. Quoted $1800 for brakes. I had them done elsewhere for $1000. Felt the service manager was trying to upsell. More

Made an apt but waited days to check out vehicle then me 300 to just look at it which took them 15 mins. 300 to just look at it which took them 15 mins. More

Going to Rockland Chrysler Dodge Jeep Ram has always been a positive. Professional experience. Today was the same. My car service was completed sooner than promised which is always a plus. My Service advisor a positive. Professional experience. Today was the same. My car service was completed sooner than promised which is always a plus. My Service advisor was Brendan Dupper he is always on point and explains in full as to what is being done and what I will need done in the future. More