Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,714 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,714 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
Sort by
July 10, 2025
My experience at Rockland jeep was terrible service department is a nightmare don’t ever buy any car from the Rockland jeep ….. every time I when to get my car service they always fighting and when I w department is a nightmare don’t ever buy any car from the Rockland jeep ….. every time I when to get my car service they always fighting and when I was there like 5 time I saw a lot more customers with same problems and managers, advisor everybody there are not professional They don’t treat customers nice they don’t care More
by yngridp85
Verified Customer
July 09, 2025
Fast friendly service. Please stop the 15 word minimum in your surveys or I will stop replying Please stop the 15 word minimum in your surveys or I will stop replying More
by wstern10960
July 07, 2025
Wonderful service. Oil change and tire rotation. Fast, efficient, courteous, The process was seamless. Thank you. Oil change and tire rotation. Fast, efficient, courteous, The process was seamless. Thank you. More
by DEBRA9
July 07, 2025
Maria & Danny were great. They made sure it was a quick oil change/tire rotation service and they provided excellent customer service. They made sure it was a quick oil change/tire rotation service and they provided excellent customer service. More
by fcampana
July 07, 2025
Dropped in for a oil change, they said it’ll be an hour plus. Took under an hour to get done I was in and out in no time! Super friendly staff my advisor Daniel P was awesome! plus. Took under an hour to get done I was in and out in no time! Super friendly staff my advisor Daniel P was awesome! More
by kris_obrien
Employees Worked With
Daniel Patafio
July 03, 2025
Absolutely Disgraceful Experience at Rockland Chrysler Dodge Jeep in Nanuet If I could give zero stars, I would. This was hands down one of the most unprofessional and aggravating experiences I’ve ever Dodge Jeep in Nanuet If I could give zero stars, I would. This was hands down one of the most unprofessional and aggravating experiences I’ve ever had at a dealership -service center. First I was happy to get an appointment the next day at 7:30 am, she told me it was going to be $219 for a diagnostic test. The next day they call me 9:00 am to confirm what I think the problem is and told me it would be $319. How do we not know the prices of things? I was met with complete disorganization, total lack of communication, and a manager- Maria Capello who seemed more like a confused intern than someone in charge. When I asked for clarity on the status of my vehicle, I was given vague, unhelpful answers and attitude that was beyond disrespectful. At one point, I was told they “might not even be able to get it in today.” Seriously? This was after it’s been there for more than 24 hours. I then asked who she reports to — and was told “I am,” as if that answered anything. When I pressed for accountability, I was dismissed like I was bothering them. The manager literally started flipping through a filled-up notebook trying to piece together what was going on, claiming I was scheduled to be called “today.” Really? Not yesterday when no one had the decency to inform me of anything? And then — the cherry on top — she tries to tell me that not all customers mind if their car sits there for multiple days, so that’s why they don’t always call. I was stunned. That’s your excuse for not communicating with a paying customer? They didn’t even want to diagnose the issue first — just jumped into how I don’t have coverage by warranty and questioning how I will pay for this. How about figuring out the problem before talking about payment? This place is a complete disaster. Rude management, no professionalism, zero communication, and no respect for the customer’s time or intelligence. I wouldn’t trust them to service a bicycle, let alone a vehicle. Save yourself the aggravation — go literally anywhere else. More
by SUAREZJ
Employees Worked With
July 02, 2025
Brendan and Maria are the best, everyone else is great as well. Don’t trust anyone else well. Don’t trust anyone else More
by AliMarb
