Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,618 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
Always great experiences with the dealership first with sales when I leased my wrangler 4xe with Joey, he was fantastic to work with. Service always is very knowledgeable and pleasant to work with. Highly sales when I leased my wrangler 4xe with Joey, he was fantastic to work with. Service always is very knowledgeable and pleasant to work with. Highly recommend the dealership More
Kevin Leahy was kind and helpful and explained why my car was having the issues that it was. I am thoroughly frustrated that the "death wobble" as it is often referred to is not covered by Jeep since it is c was having the issues that it was. I am thoroughly frustrated that the "death wobble" as it is often referred to is not covered by Jeep since it is caused by a manufacturing problem and not by anything that I did or didn't do. It cost me $3322.01 which is outrageous for a problem that I did not cause. I understand that this is not Kevin's fault however and he listened and sympathized with my frustration. I have owned 5 Jeep Wranglers and because of this problem I will not own another one once I sell this one. It is disappointing because other than this issue I love Jeeps but if the company is not going to do right by it's customers I can no longer support them. As I said, however, this is not Kevin's fault and he tried to help as best he could in this situation, More
From start to finish it was a smooth and seamless experience. Additional services (wheel balancing) were offered, when all that I requested was an oil change. The attendants were pleasant and the w experience. Additional services (wheel balancing) were offered, when all that I requested was an oil change. The attendants were pleasant and the waiting room was comfortable enough. Thank you! More
Kevin Bishop was very knowledgeable and pleasant. I had to leave my vehicle for a few days due to the parts that was needed. He kept me informed of the process. He was very pleasant and professional I had to leave my vehicle for a few days due to the parts that was needed. He kept me informed of the process. He was very pleasant and professional. My experience was very positive. More
Unfortunately I would not recommend this dealership. I was sold a car and it has issues that weren't disclosed in the sale. It hasn't even been a month and they are telling me It's not their fault and I was sold a car and it has issues that weren't disclosed in the sale. It hasn't even been a month and they are telling me It's not their fault and there's nothing they can do. Totally disappointed and frustrated. Bring your own mechanic trust no one. Assume everyone is just trying to make a sale and protect yourself and your pockets at all cost ! More
Overall the service was fine. My issue was that the fix was the "death Wobble" which was fixed several years ago when the recall came out and this time it happened again and serv My issue was that the fix was the "death Wobble" which was fixed several years ago when the recall came out and this time it happened again and service told me they have no record of the fix at that time. So, my issue is that I had to fork over a lot of money to get the same issue fixed again when I feel it should have been a free fix again since it seems that the original fix did not hold up. More
David was a pleasure to do business with. Very informative just seemed like a regular guy. Good job! Very informative just seemed like a regular guy. Good job! More