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Rockland Hyundai

West Nyack , NY

4.2
939 Reviews

55 NY-303

West Nyack , NY

10994

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939 Reviews of Rockland Hyundai

July 11, 2023

worst service experience ever. sent home with wires hanging from car and lights and sounds beeping and refused to look for four weeks. sent wife home in an unsafe car. that was in More

by willi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager, Chris Palatucci
July 03, 2023

Easy and great customer service. Peter and Javier were very welcoming and understanding. Would recommend this dealership to anyone interested in purchasing a new or used vehicle More

by mstripaldi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Cano, Luis Olivier Sr, Peter Hernandez
June 30, 2023

Have my 2022 Hyundai Tucson towed to the dealership after engined stalled on highway. Chris, was our service advisor. After 2 days at dealership, and no call back or update on car, they don’t even return me More

by Rafael Luciano Jr.
Workmanship
Recommend Dealer
No
Employees Worked With
Chris Palatucci
Jun 30, 2023 -

Rockland Hyundai responded

Sorry you're having issues with your Hyundai. Vehicle was towed in yesterday as an emergency, no appointment no promise time. It was explained to the customer yesterday and again this morning that we needed time to look at the vehicle at least 1 day we should have an answer by the end of today.

June 16, 2023

By far the worst experience I have had! I went there looking for a certified pre owned. I first was shown a Tuscon that had to be jump started with a check engine light on. I was upfront wi More

by Mariecolla65
Recommend Dealer
No
Employees Worked With
Javier Cano, Luis Olivier Sr, Guardy Larame
May 15, 2023

The entire experience was excellent! Our salesman was awesome! Sales manager Javier was outstanding! Dealership was one of the best experiences I have ever had in buying cars for 50 year More

by Dcs1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Garcia, Javier Cano
April 29, 2023

Friendly and accommodating. Kenny and Javier were so easy to work with and helped us secure a monthly payment we were very comfortable with. The whole process was painless! I wo More

by Bonnie.Aschenbrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Cano, Kenny Tuke
April 23, 2023

I had appointment with salesman Sam Pal regarding the car I was going to buy. After 40 minutes waiting for him to finish negotiation with other buyer he told me that car I came to see is sold. I drove 40 mil More

by bmaxplus
Recommend Dealer
No
Employees Worked With
Sam Pal
Apr 26, 2023 -

Rockland Hyundai responded

Please accept our apology, we dropped the ball. Our policy is to ensure a vehicle is available before asking a customer to make the trip into the dealership. Hopefully we'll have another opportunity to earn your business.

April 19, 2023

Todays experience with Rockland Hyundai was just perfect! Sam Pal did an exemplary job helping me out with the purchase of my vehicle. The entire staff was wonderful to work with and I feel like I treated li More

by pcannarella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Pal , Fausto Gonzalez
Apr 26, 2023 -

Rockland Hyundai responded

Thank you for taking the time to share your experience with Sam and Rockland Hyundai. Enjoy your new vehicle.

April 03, 2023

Fausto Gonzalez was great to work with! He made this process extremely easy and smooth. He was very upfront, did not try to hide anything and made buying a car much easier than other places More

by Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fausto Gonzalez, Peter Hernandez
Apr 26, 2023 -

Rockland Hyundai responded

Thank you for taking the time to share your experience with Fausto and Rockland Hyundai. Have fun in your new vehicle

March 17, 2023

Honest and straightforward process. No complaints. No hard sales tactics. Left feeling good about the outcome and as though we'd gotten the right car at a fair price. More

by daniel.sky.costanza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Garcia, Luis Olivier