Rockland Hyundai
West Nyack , NY
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939 Reviews of Rockland Hyundai
Our Salesman Emmanuel Rodriguez was very helpful and informative, and moved us through the process quickly. He also gave our son unlimited popcorn. We are very happy with our experience here. informative, and moved us through the process quickly. He also gave our son unlimited popcorn. We are very happy with our experience here. More
Went for a oil change. Had an appointment for 10:30 am. the service representative told me the service department closes at 5 pm. must pick up car by then. I went to the Had an appointment for 10:30 am. the service representative told me the service department closes at 5 pm. must pick up car by then. I went to the service department at 4:47 pm and they said the car was still be worked on. I asked them if the car would be ready by 5 pm and I didn't come down to pick my car up when was the services department going to call me as I am about 15 minutes away. This isn't the 1st time I brought my car for service that it took so long. one wait 3 hours for the oil change. Also when making appointments it takes at least 2-3 weeks to get an appointment, Hyundai makes a good car but I will not buy another car at Rockland Hyundai due to the service department as I believe there is not enough mechanics or areas for the mechanics to work. More
Bought brand new Palisade from this dealer. Less than 18K miles later the tires are totally bald. I didn't even know tires could be bald after less than 18K miles but this dealer found a way to Less than 18K miles later the tires are totally bald. I didn't even know tires could be bald after less than 18K miles but this dealer found a way to save a few bucks. They should be ashamed of themselves and I can only wonder what other parts they skimped on. Will never use this dealer again. More
Guardy Larame was the reason we bought from RH made us laugh and knew his stuff. Very welcoming and we will recommend him to anyone looking for a new purchase. Thank You Guardy and Rockland Hyundai. Rob laugh and knew his stuff. Very welcoming and we will recommend him to anyone looking for a new purchase. Thank You Guardy and Rockland Hyundai. Rob and Kate More
Luis Olivier both Junior and Senior got me through my first car purchase of a new 2023 Tuscon with ease and comfort. No pushiness or unnecessary interactions; just clear and warm professional explanation first car purchase of a new 2023 Tuscon with ease and comfort. No pushiness or unnecessary interactions; just clear and warm professional explanations on how to help me buy a car. Everything felt fair and all my questions were answered. I know I can count on them even after my purchase; they've definitely won my loyalty. More
sales experience = 5 stars. Sales person = Luis Olivier Jr. Finance person = Luis Olivier Sr. General Mgr = Fausto saw an ad for 0% financing, msrp only and $500 rebate. Lu Sales person = Luis Olivier Jr. Finance person = Luis Olivier Sr. General Mgr = Fausto saw an ad for 0% financing, msrp only and $500 rebate. Luis Olivier showed me a few car models on the lot, narrowed down the model and trim and then delivered on the terms in the ad. no haggling, no long negotiations. In addition, the paperwork and insurance binders were taken car by him in a very fast manner. in 2 hours traded in my car, had my insurance, and closed out financing and drove off the lot w/ my new car... Finance processed the contract. no pressure to up-sell like extended warrantees, etc. i bought 2 other cars in 2022 and those dealers and finance people spent hrs trying to up-sell....not hyundai rockland. they were fair and honest in the sales and finance department. from a service department the car is new so we will have to wait but that is no reflection on Luis Jr and Luis Sr. More
Please visit this dealer ! the staff is extremely friendly , not pushy and most importantly they are very professional. Their General sales manager Fausto Gonzales is amazing. the staff is extremely friendly , not pushy and most importantly they are very professional. Their General sales manager Fausto Gonzales is amazing. The staff including Luis Olivier and Eduard Cantanve were very knowledgeable and help us feel very comfortable with understanding our new purchase and car features. More
LT (Luis Tejada) our salesman was exceptional! I live by the Sy Sym's mantra that "an educated consumer is our best customer." I researched and shopped many car dealerships in New Jersey, Westches I live by the Sy Sym's mantra that "an educated consumer is our best customer." I researched and shopped many car dealerships in New Jersey, Westchester, and Long Island, before finalizing my "deal" with "LT". He was the reason I came back to Rockland Hyundai to get our car there. He was very professional, courteous, friendly, and made our car buying experience pleasurable, positive, and stress-free! This was our first experience with Rockland Hyundai and the Hyundai brand, and everyone should stop by and visit LT before making your final decision! LT and Rockland Hyundai got us into the car we desired within our budget, and were very transparent, open, honest, and worked with us to make this "deal happen." We visited LT on two separate occasions, and on the second visit, as promised, the car we were interested in, was moved into the showroom from their lot, so my wife and I could review it, and discuss the final "deal details." All paperwork was prepared for us to review in advance of our second visit, and signing the lease was effortless and everything was in order and matched all assurances LT and Rockland gave us. This was the most positive car buying experience we have ever had! We're loving our new car, and are recommending everyone we know to visit LT and Rockland Hyundai, since there never was any pressure, we test drove our vehicle, and the car buying experience was enjoyable and fun!! Additionally, they pop great Popcorn in the showroom! As New Jersey Residents, we came over the "border" to do this deal with LT and Rockland Hyundai and it was well worth the trip! Their pricing was much better than all other dealers I spoke to and visited! Don't finalize your car decision until you visit "LT" and Rockland Hyundai! They will get you into the car you want!! ----Andrew & Barbara NJ Residents More
This is one of the best run dealerships I’ve ever been in. They are extremely low pressure and you feel like family instantly. Javier was amazing to work with. He texted me pictures of what he had in stoc in. They are extremely low pressure and you feel like family instantly. Javier was amazing to work with. He texted me pictures of what he had in stock and I literally bought the car over the phone. All the paperwork was intact, and I picked it up the next day. Jennifer in finance is absolutely amazing as well. Everyone is extremely friendly and helpful. If you want a Hyundai go to Rockland Hyundai. You won’t be disappointed. More