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Rockland Hyundai

West Nyack , NY

4.3
952 Reviews

55 NY-303

West Nyack , NY

10994

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952 Reviews of Rockland Hyundai

August 02, 2023

They sold me a used car in May 2023 that is still registered to the previous owner. We are in August and I still have temporary registration, the car is under previous owners name and the license p More

by Ljean2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Cano, Michael Luciano
August 02, 2023

Best dealership I’ve been to. I’ve been going to Rockland Hyundai to get my Tucson serviced. They are always friendly and attentive. The waiting area is clean with comfortable sea More

by lastnameisgold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez, Javier Cano, Chris Palatucci, Luis Olivier Sr
July 16, 2023

Great team. All very helpful and knowledgeable. Would highly recommend to my family and friends. More

by angelawaller01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Cano, Luis Tejada
July 11, 2023

worst service experience ever. sent home with wires hanging from car and lights and sounds beeping and refused to look for four weeks. sent wife home in an unsafe car. that was in More

by willi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager, Chris Palatucci
July 03, 2023

Easy and great customer service. Peter and Javier were very welcoming and understanding. Would recommend this dealership to anyone interested in purchasing a new or used vehicle More

by mstripaldi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Cano, Luis Olivier Sr, Peter Hernandez
June 30, 2023

Have my 2022 Hyundai Tucson towed to the dealership after engined stalled on highway. Chris, was our service advisor. After 2 days at dealership, and no call back or update on car, they don’t even return me More

by Rafael Luciano Jr.
Workmanship
Recommend Dealer
No
Employees Worked With
Chris Palatucci
Jun 30, 2023 -

Rockland Hyundai responded

Sorry you're having issues with your Hyundai. Vehicle was towed in yesterday as an emergency, no appointment no promise time. It was explained to the customer yesterday and again this morning that we needed time to look at the vehicle at least 1 day we should have an answer by the end of today.

June 16, 2023

By far the worst experience I have had! I went there looking for a certified pre owned. I first was shown a Tuscon that had to be jump started with a check engine light on. I was upfront wi More

by Mariecolla65
Recommend Dealer
No
Employees Worked With
Javier Cano, Luis Olivier Sr, Guardy Larame
May 15, 2023

The entire experience was excellent! Our salesman was awesome! Sales manager Javier was outstanding! Dealership was one of the best experiences I have ever had in buying cars for 50 year More

by Dcs1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Garcia, Javier Cano
April 29, 2023

Friendly and accommodating. Kenny and Javier were so easy to work with and helped us secure a monthly payment we were very comfortable with. The whole process was painless! I wo More

by Bonnie.Aschenbrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Cano, Kenny Tuke
April 23, 2023

I had appointment with salesman Sam Pal regarding the car I was going to buy. After 40 minutes waiting for him to finish negotiation with other buyer he told me that car I came to see is sold. I drove 40 mil More

by bmaxplus
Recommend Dealer
No
Employees Worked With
Sam Pal
Apr 26, 2023 -

Rockland Hyundai responded

Please accept our apology, we dropped the ball. Our policy is to ensure a vehicle is available before asking a customer to make the trip into the dealership. Hopefully we'll have another opportunity to earn your business.

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