
Rockland Hyundai
West Nyack , NY
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948 Reviews of Rockland Hyundai
A horrible place to buy cars I walked into this dealership expecting to get a used car that was listed on their site. When I got there, the associate (Gervais) walked us through I walked into this dealership expecting to get a used car that was listed on their site. When I got there, the associate (Gervais) walked us through the lot on a cold day only not to find the car. Then he had us drive to a different location a few minutes away to find the car instead of looking in the database himself. We got there and there was no car. We returned to the dealership and he decided finally to ask his manager. We waited, and at this point had been at this location about an hour and a half. Normally, we probably should have left at this point, but my son and I like to give people the benefit of the doubt. Unfortunately, we were way too lenient with them and they pretty much pushed a new car on us. We figured the value of the new car would be good enough to be worth it, especially since the associate told us we'd be able to receive 0-0.9% APR on the car. Of course, after we already paid the down payment and proceeded to go to the financier, she gave us a rate of 5%. Only after we made her check again did we get a rate of 3.99%. At this point, we had invested so much time at this dealer that we just went through with the sale. Money is just money, honestly, but having integrity is huge. I will never come to this dealership again. More
Initial survey post purchase Friendly and easy transaction , good follow up and support with using car and service when we returned the following week with no appointment. Nice to Friendly and easy transaction , good follow up and support with using car and service when we returned the following week with no appointment. Nice to work with. More
Thank you, Thank you, Thank you!!!! Thank you!! Lol.. My salesman Javier Cano and finance manager Miss. Y. Cabrera went above and beyond to get me into a vehicle with my poor credit! Got Thank you!! Lol.. My salesman Javier Cano and finance manager Miss. Y. Cabrera went above and beyond to get me into a vehicle with my poor credit! Got me a great car, and good monthly payments. Again thank you Javier!!! I'd refer anyone to Rockland Hyundai! More
HORRIBLE, BEWARE.....!!! INCOMPETENCE AT ITS BEST!! Dishonest dealings & poor communication all around. Advertised a car at a low price and tacked on a ridiculous $1525+ deale INCOMPETENCE AT ITS BEST!! Dishonest dealings & poor communication all around. Advertised a car at a low price and tacked on a ridiculous $1525+ dealer prep fee (in addition to title & tags) to get vehicle ready for delivery, and then wouldn't stand behind salesman's words about warranty. Coincidentally, salesman no longer works there. Wonder why? WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE! ***RESPONSE ADDED ON 1/22/2016*** - Seriously, your patent response at this point is pathetic. How about refunding the $1500 fee which your salesman didn't honestly earn, or at the very least the $800 out of pocket costs we incurred to repair the vehicle's safety issues (broken axles, ball joints, etc.)which were also not disclosed. How this vehicle passed inspection is a wonder to us all, because it should not have been on the road, safety-wise.Customers beware of these scammers!! More
Best car buying experience ever. Just bought a 2016 Sonata Sport. Jeff the Sales guy was great had a deal in record time and the finance part also went quickly. We have bought 3 othe Just bought a 2016 Sonata Sport. Jeff the Sales guy was great had a deal in record time and the finance part also went quickly. We have bought 3 other cars there and this experience was the best ever. More
Happy customer I came out of BMW's after 25 year... My Genesis is twice the car for half the price... Love it, so glad I switched...Bye bye BMW! I came out of BMW's after 25 year... My Genesis is twice the car for half the price... Love it, so glad I switched...Bye bye BMW! More
Simple and easy Mr. Cano was very professional and helped me identify a vehicle, which made sense for my situation. I would recommend him and the dealership to family Mr. Cano was very professional and helped me identify a vehicle, which made sense for my situation. I would recommend him and the dealership to family and friends. More
Excelente I will recommend this dealers with my brother very soon we will go back and bay another car for May brother hopefully we have a good deal like me I will recommend this dealers with my brother very soon we will go back and bay another car for May brother hopefully we have a good deal like me More
Great Gervais was an awesome employee and I would recommend him to anyone. He was very polite and professional. He answered and found everything I was looki Gervais was an awesome employee and I would recommend him to anyone. He was very polite and professional. He answered and found everything I was looking for in a car. I look forward to working with him in future purchases. More
Friendly, helpful, and reliable I was in search of a new car and had already been to a few dealerships where I want very impressed by their "great deals" and "specials." I went to Ro I was in search of a new car and had already been to a few dealerships where I want very impressed by their "great deals" and "specials." I went to Rockland Hyundai just to browse and get some information. Little did I know I'd be leaving with a great car that was just what I wanted. Javier Cano worked with me to test drive a beautiful car and fit it right into my budget. He was extremely helpful and reasonable. I highly recommend Rockland Hyundai and speaking with Javier. You'll be in good hands and leave satisfied with your purchase. More