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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.5
716 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 716 reviews

April 02, 2024

Chris Miles and Shirley James made the car buying process smooth and hassle free. Would definitely recommend working with these sales associates for purchasing a vehicle at this dealership. The dealership it More

by nikolasgrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Miles, Shirley James
Apr 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for sharing your positive experience with Chris and Shirley at our dealership! We're delighted to hear that they made the car-buying process smooth and hassle-free for you. We appreciate your recommendation to work with them for purchasing a vehicle, and we're glad you found the dealership itself to be very nice as well. Enjoy your new vehicle!

March 29, 2024

Great service. Thanks to all involved. I received quality care in a short period of time. More

by Jay Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Apr 04, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Erica the receptionist in service is amazing at her job. when my car got to the dealership she went out her way to make sure everything was done correctly. we recently got scammed and had false information More

by Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
erica
Apr 04, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with Erica and the service team at the dealership! It's fantastic to hear that Erica went above and beyond to ensure everything was done correctly with your car. We're glad that despite a previous negative experience elsewhere, Erica and the technician honored your warranty, provided thorough diagnostics, and fixed the issues with great communication and efficiency. Your comfort and satisfaction are important, and we're delighted that you felt comfortable leaving your car at the dealership.

March 23, 2024

Justin Kirby was kind, courteous and extremely professional. He was phenomenal got me right in and out. More

by lindseysylvia72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Mar 27, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're thrilled to hear about your positive experience with Justin! Thank you for your kind words, and we're glad he could assist you efficiently.

March 22, 2024

Always excellent. I live in Dallas but take my Keep to Rockwall. Honest, trusted and quality. I love the place. More

by rajeshparmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Mar 26, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're delighted to hear that you find our dealership in Rockwall to be honest, trusted, and of high quality. It's great to know that you love the place and continue to choose us for your Jeep's service needs. We appreciate your loyalty and look forward to serving you again in the future!

March 22, 2024

Thank you Justin for taking care of my oil change! He was very friendly and made sure to pull my car up for me so I did not have to walk in the rain. More

by savannahweghorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 27, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

You're welcome! We're glad to hear that Justin provided friendly service and took care of your oil change, going the extra mile to ensure your comfort in the rain. Thank you for choosing us for your automotive needs!

March 20, 2024

I was helped by Justin for a second time and once again he did not disappoint. He made my experience very simple and easy on both occasions. Very polite and professional. I will be back in about 5,000 mile More

by Sidonio1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 22, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're glad to hear that Justin provided excellent service and made your experience simple and easy. Thank you for choosing us, and we look forward to seeing you again in about 5,000 miles!

March 20, 2024

They have good service, however , it’s too expensive for just an oil change and battery replacement. I will have to go somewhere else. More

by jupiter_0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Kirvy
Mar 26, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 26, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this to my attention and I am sorry you feel this way. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kelly McMullen General Manager kmcmullen@rockwalldodge.com

March 19, 2024

Went for an oil change. Christina Rico checked me in and got my service taken care of. She was outstanding and even got my car done before the estimated time which I really More

by martinpaz1799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Mar 22, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're glad to hear that Christina provided you with outstanding service during your oil change! Ensuring that your car was taken care of promptly and completing the service before the estimated time shows our commitment to efficiency and customer satisfaction. We appreciate your business and look forward to serving you again in the future!

March 18, 2024

Went for an oil change and quick alignment, Service was good and as expected on this visit More

by hjr2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 20, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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