Rocky Mountain Auto Brokers

Do not trust this dealership!!! We had the unfortunate ordeal of buying a car from this dealership and it was a terrible experience. First they gave us a great "price" on the car we We had the unfortunate ordeal of buying a car from this dealership and it was a terrible experience. First they gave us a great "price" on the car we were interested in which took about 2 or 3 hours to come to an agreement. We were happy with the proposed "out the door" price they offered and though we needed to look at one more car we felt good about our deal which influenced us about looking at the other car. We thought the deal was so good, why consider the other vehicle. When we came back to the dealership, we called before hand to have them prepare the paper work for us, and after another 2 hours plus wait, we finally were able to talk to the finance messenger(not the guy who promised us our deal). It was at this point that we were told that we could only use their financing even though we were explicit that we had our own financing and we wanted to use our own financing. They explained that because of the deal we "had" to use their loan service because of the "deal" that we were getting on this car. That was never told to us until this point but by then we had been there for at least 5 hours and the dollar difference was not a huge deal so whatever. Then when they explained the total cost of the car the difference in price agreed upon to what they were asking was $4000! We were both at a loss at this point, how could the agreed upon out the door price be $4000 more than now, than when we agreed upon it. Turns out that out the door includes the down payment in the price, which is unheard of in negotiations first off. So after some tense moments they agreed to reduce the price $2000 because of the massive mix up to this point 5 hours into the negotiation. Fine we agreed, the deal was ok, still 2k more than we agreed upon but by now it is almost 8 in the evening so it was time to make the deal. After a clarification of a now $600 difference on the final bill of sale, the manager explained that they would be sending us a check for that amount to make the price of the final cost closer to our agreed upon price. Mind you we are still 2k over the agreed upon price from the initial negotiation. So the deal is done, the check will be in the mail in a few days when the deal is funded. Fast forward a few days and I get a call about said check, it is going to be less than promised because of a clerical error on their side about a payoff amount for the vehicle that we traded in. I call to see why they are now not going to pay us the amount they promised us to which they replied that an error was made and there is nothing they can do. After an angry agreement this I emailed the manager Rocky about the situation twice. No reply to either email. This whole experience was not only time consuming but deceitful in every facet of our deal. We agreed on a price, that was disregarded and we were charged a price 2k more, we explained that we had our own financing and they did not allow us to use them because of this great "deal" we were getting and to put the whole thing over the top, they promised a check to be sent days later and were unable to give us the agreed amount due to an error on their side from their financial department. Its disgusting that their business is run this way and that their general manager Rocky has so little respect for his customers to even reply to an email. What a terrible experience, I will never go back to Rocky Mountain Auto Brokers. More

No BS, very upfront I was helped by Dan. He was very efficient, helpful, and blunt. I'd recommend this dealer to a first time financer, as this is my experience. The proc I was helped by Dan. He was very efficient, helpful, and blunt. I'd recommend this dealer to a first time financer, as this is my experience. The process was made very clear and I never felt like my time was wasted. More

Great experience This place has good choices of vehicles to choose from and the people are friendly. I'd highly recommend Lauren as she is laid back and not pushy when This place has good choices of vehicles to choose from and the people are friendly. I'd highly recommend Lauren as she is laid back and not pushy when it comes to sales. 👍 More

The most genuine dealership! We recently went to other dealerships in our area and were disappointed. We felt that because we weren’t buying an overly expensive car, that we weren We recently went to other dealerships in our area and were disappointed. We felt that because we weren’t buying an overly expensive car, that we weren’t important enough for the salesmen. We decided impulsively to go to Rocky Mountain and were pleasantly surprised. If you want a good price for a good car with a good monthly payment all while actually enjoying being at a dealership, go to Rocky Mountain Auto Brokers! More

Neiman Lee Neiman was great, friendly and a hard worker. I would recommend him to everybody. We were having a lot of trouble finding cars with our age. Neiman un Neiman was great, friendly and a hard worker. I would recommend him to everybody. We were having a lot of trouble finding cars with our age. Neiman understood us and worked hard to work with the rates that we want. More

Eddie was a great sales person! Very personable and honest If you want to buy a car go see Eddie! He was very upfront and worked with us very well. He knew exactly what we wanted. Only saw one car and that was If you want to buy a car go see Eddie! He was very upfront and worked with us very well. He knew exactly what we wanted. Only saw one car and that was the one! More

Forever greatful I’ve never experience more happiness and joy than I have coming to Rocky Mountain auto brokers. Over had a long history of playing sports in college, I’ve never experience more happiness and joy than I have coming to Rocky Mountain auto brokers. Over had a long history of playing sports in college, graduating from college, struggling to find a job that would allow me to take on more responsibilities as a young man trying to take care of his young son I can finally say that I’m in a position to take on those responsibilities and finally establish myself as a man. For many years I had to rely on my parents and low income to just get by but now I’m happy to say I’ve accomplished one of my life goals in buying my first car. Rocky Mountain auto brokers gave me the opportunity to do that and so much more. The moment I stepped foot in this place I immediately felt like family. Not only did they help me get into my dream car since I was 13 years old in high school they found me an opportunity to establish myself in this world and for that I am forever greatful. This is a place that you really feel like part of the family business. I am forever greatful for everything you guys have done for me. Thank you all so much. Rocky, Oscar, Dan, Sylvester, Neiman, Mark, Jeff, Lauren, Eddie, Chan, Pearl, Oriana, Jason, Casey, Pete, Kellyn, Grant, Cliff, Akon, Ian, everyone.....I cant thank you all enough for making me feel like part of the family. Customer for life! More

Professionals in action I came in to see a Focus at this dealership and came out taking it home the next day. Everyone from the sales staff, Mechanics, manager and especially I came in to see a Focus at this dealership and came out taking it home the next day. Everyone from the sales staff, Mechanics, manager and especially Dan. Thank you for getting me my dream car at a great price. I would recommend them for anyone that wants a good deal on a reliable car that you want. The mechanics were amazing as well working hard on a car that just came on the lot. thanks y’all. More

Best sales experience I've ever had I did a lot of research to find a dealership that would be able to help with credit problems. I was nervous to take on a car payment, I knew how much I did a lot of research to find a dealership that would be able to help with credit problems. I was nervous to take on a car payment, I knew how much I could spend and I was prepared for pushy, forceful, unsympathetic & commission driven staff. Pleasantly surprised, NOPE. Pearl is the friendliest & kindest person to welcome you into, what can be, the most nerve wracking experience. She makes you feel like you just went to your friends house for some relaxation time. Dan is AMAZING, he came to me and asked what I wanted.... whaaaaa?!?! I have horrible credit, I am here for you to tell me IF I have any options. Dan is the problem solving champion, he thought outside the box in a way that helped me and suited the bank. He went waaayyyy above and beyond to make a deal happen for a reliable (super groovy) SUV within MY ABILITIES! Rock was magic with negotiating the terms with the bank and yet still ensuring MY needs were met. I can not ever thank these 2 enough for their help. Not only did they work out a phenomenal deal, they stayed late, away from their families to help a stranger. Strangers no more guys, I'll be stopping in on the regular just for a cup of coffee and good chit chat. More

Amazing. Absolutely amazing. I have never felt so welcome in any professional establishment. I walked in the place having no idea that I could ever get approved to finance a vehi I have never felt so welcome in any professional establishment. I walked in the place having no idea that I could ever get approved to finance a vehicle or that anyone would ever try so hard to help me find something that was affordable and met my needs. They treated me and my 2-year old daughter like family. Every single staff member talked to me like a friend and they all have awesome personalities that made me feel relaxed and comfortable. Originally I THOUGHT I knew what vehicle was best for me but instead I ended up driving off with a better truck than I ever imagined. All because of their honesty and integrity. Not only do they listen, they genuinely care & understand. It was NOT easy to get me approved but they wouldn't give up. These people are warriors. Today is a day I will never forget. I HIGHLY recommend Rocky Mountain Auto Brokers to anyone who needs a reliable and affordable vehicle from people they can genuinely trust! More