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Rocky Mountain Auto Brokers

Colorado Springs, CO

4.2
2,339 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4912 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,339 reviews

October 28, 2018

Great service Neiman was an amazing sales person to work with. He made this frustrating and anxiety inducing procedure feel comfortable. He listened to our wants an More

by Mrsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mermiz
October 28, 2018

Excellent experience and a pain free sale! I was pleasantly surprised by a lot of things at this dealer. The cars were very clean and well maintained, and the salesman Neiman Lee was so friendl More

by Mr. Breeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mermiz
October 27, 2018

Record time buying a car! We have purchased vehicles from Rocky Mountain in the past (as well as from other dealers). Our last experience was great so we decided to stop by aga More

by Sunygrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R.I.P. Daniel Gagne
October 26, 2018

Heads up to anyone out there that may be considering purchas We bought a car from them in August. This wason a Friday afternoon, so they let us drive it over the weekend until they could get the car in for their More

by Stuckw/crap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky Rodriguez, Mark McDowell
Oct 26, 2018 -

Rocky Mountain Auto Brokers responded

Hi Don, Rocky here, so we called Ferguson to find out what you are talking about in this review. The last thing I told you to do was to take the Acadia to my shop so we can confirm what you were saying the car needed. After talking to them, they told us that all you paid for was a $135, and all the other items where covered under recalls or warranty. We also remember you telling us about you or your wife running into a ditch with the vehicle trying to avoid a accident, so that would most definitely break sway bars, struts and a few other items that were on the estimate. If you would have taken it to my shop like i told you to, we could have worked something out. Also I can see you were given a $5800 military discount so if you take that off, then the $4000 that is left, I figured out what it would cost me to fix it with out the 400% mark up GMC is charging and I could get that bill down to a $1000 or $2000 and It would still be down to whether or not the items broke after you crashed into a ditch or before.

Oct 26, 2018 -

Stuckw/crap responded

Ok, now you are making things up. We DID NOT crash into a ditch. I had to pull over to the side of the road, because the car would not go over 20. HUGE difference! Yes at the dealership we only paid the $135 because that was the charge for them to do the DIAGNOSTIC only. The only thing that was covered under warranty was the recall for the struts for the back door. I have absolutely no clue why you said that we were given a $5,800 military discount. And you want us to take it back to the original shop that couldn't even tell us there was two different size tires on the car. Please show the Bill of sale showing that "discount". I have mine and I can post it! No problem at all....if you dont post it I will!

Oct 27, 2018 -

Rocky Mountain Auto Brokers responded

Really none of that has any relevance The most important thing is I said bring it to my shop so we can confirm or deny there was any issues with the truck You never did that nor did you respond saying why you never did that I don't know how to post a picture on dealer rater it doesn't give you the ability to do that But sure enough on the bottom of the paper you gave us it says minus military 5800 I be glad to send it to your phone I don't lie cheat or steal I know that Franchise dealerships like to sell from fear Making it like the car's gonna fall apart so you spend money in their service department that's why they're serviced Departments or twice the size of the sales It's A huge profit center I was more than willing to take a look at your car and if something was broken That we missed fix it But not for nothing we sell extended service contracts just in case there is an issue after the sale But sometimes people want to take the risk not spend the money and just use review websites to extort the dealership into fixing their car for free But once again I'd be curious to know why your vehicle never wound up at my shop Instead you left and just decided to bashes online A months later I still have all your paperwork it was sitting on my reconditioning manager's desk because I told him to hold on to it until you went to the shop Why would I hang on to that if I had no intentions of reviewing the vehicle

Oct 27, 2018 -

Stuckw/crap responded

I

October 24, 2018

Happy buyers Overall a great experience, the process did not take long. Dave was our salesman, he was thorough and knowledgeable. Oscar, our lender was honest a More

by Arlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Oscar, Mark Mermiz
October 21, 2018

Toyota purchase Good transaction- smooth & quick- Mark was great! Took less than half a day from test drive to out of the parking lot- Love my car! More

by pd531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McDowell
October 19, 2018

Very friendly people. Never felt pressured. I have bought many vechiles in my time. I was treated very well. They were very honest. I will tell all my friends about them. I bought a nissan front More

by Mikey mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez, R.I.P. Daniel Gagne
October 19, 2018

Bought our second car with them The absolute best experience we have had looking for our next family car. We went to a few different dealerships and Rocky Mountain Autobrokers was th More

by Mkscott03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Perry
October 17, 2018

Amazing Service! I worked with Dave Rindal who made the process of buying my new Sorento fast and easy. He was very friendly and open with the entire process, answerin More

by Jcole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rindal, Mark Mermiz
October 17, 2018

Great service I couldn’t afford a down payment, but the salesman and managers helped me to get into my first new vehicle. Would highly recommend this dealership to More

by brettkarl12@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey montera , Kaila Lincoln, Mark Mermiz, Mark McDowell
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