Rocky Mountain Auto Brokers

Great attitude good knowledge of cars on the lot was eager to work with me weeks before I bought a car! Helped me get the most for my trade in eager to work with me weeks before I bought a car! Helped me get the most for my trade in More

This has been the best experience in 32 years of car buying for my husband and myself. From the first time we stepped onto the lot, and all through the loan process and then finally everyone treating us buying for my husband and myself. From the first time we stepped onto the lot, and all through the loan process and then finally everyone treating us like we were family. Thank you for your wonderful service! Curtis and Pamela Lillie More

My wife and I visited Rocky Mountain Auto Brokers in Colorado Springs, Colorado during the July 4th weekend. Upon our arrival, we were warmly greeted by Mr. Daniel Gagne, who introduced us to several v Colorado Springs, Colorado during the July 4th weekend. Upon our arrival, we were warmly greeted by Mr. Daniel Gagne, who introduced us to several vehicles. After several test drives, we finally settled on a 2006 CLK 350 Mercedes Benz, and wow do we love it. What I enjoyed most about our experience was how Mr. Gagne treated us. He was patient and did not pressure us at all into buying a car. In fact, he encouraged us to take our time and consider our options before making a decision. We took his advice, went home and returned to the dealership the following day to make our purchase. We haven't regretted our decision, I assure you. Mr. Gagne also went out his way to make sure that we got the most money possible for our trade in. I highly recommend Rocky Mountain Auto Brokers and especially Mr. Gagne. I will definitely purchase another vehicle from this dealership in the future. Sincerely, Mark Cauthen More

I was looking at a car to purchase, but decided against it. We told them that we would call them if we decided that we were going to purchase it. They called me everyday for a week straight and was rude it. We told them that we would call them if we decided that we were going to purchase it. They called me everyday for a week straight and was rude both leaving a message and when they final got a hold of me. They acted as they were the customer and should deserve a courtesy call for me not to purchase a car from them. More

I was looking for a car for my daughter. They had a number of great priced, very clean, small SUVs that we were interested in. Being from Castle Rock we could either go North or South to find a suitab number of great priced, very clean, small SUVs that we were interested in. Being from Castle Rock we could either go North or South to find a suitable vehicle. We had looked at several other dealerships but didn't find a good match with reasonable miles, very clean and priced appropriately. They had one specific SUV that appeared very appealing online. When we arrived it was the match we were looking for. My experience working with this group of individuals was easy. They were friendly and tolerant of our numerous requests and questions. I have purchased 17 cars and SUVs over the years and all have been used except for 3 of them. I have dealt with a number of dealers and individuals when purchasing used these vechicles. Working with Rocky Mountain Auto was not difficult nor unpleasant. I would definitely refer others to them based on their selection of vechicles and their ethics. They disclosed to me upfront the information about the warranty (or lack of one), the 48 hour independent inspection and repair clause and were reasonable on the value of my trade-in. Besides all this, the event that prompted me to write this review was that when detailing my trade-in they found a piece of very sentimental and somewhat valuable diamond ring that was left in the car. The detailer could have easily kept it for himself but I received a call from the GM notifying me of their find. If that isn't eithical, I don't know what is. This was the first time I had ever heard of or used this dealership. Overall, I was very pleased with my purchase and experience with Rocky Mountain. Remember, you are the buyer. If you don't want to use their financing (I didn't) or don't want to buy a warranty (I didn't), don't! More

I must say that the whole car buying experience was a walk in the park. I searched the Internet for a few weeks looking for a few different types of cars. They had 3 of the 5 cars I was actually looking walk in the park. I searched the Internet for a few weeks looking for a few different types of cars. They had 3 of the 5 cars I was actually looking for. I contacted them via email and Rocky contacted me back almost immediately. I made an appointment to see the Maxima, Accord and G35. He had all 3 cars ready out front for me and introduced me to Daniel. I drove all 3 and decided on the Accord. I finished up my purchase with Albert and was on my way home happy as can be. I must say these guys made it so easy and it didn't take all day either. Thanks Guys! I love my car! More

Irish goes above and beyond to make sure the deal you get is right for you. The no pressure sales staff are friendly. I would highly recommend this dealership! is right for you. The no pressure sales staff are friendly. I would highly recommend this dealership! More

Don't buy from Rocky Mountain Auto Brokers. They negotiated a price and then hit you with mandatory (but really optional or they wont sell you the car) fees in finance. They live up to all the ster negotiated a price and then hit you with mandatory (but really optional or they wont sell you the car) fees in finance. They live up to all the stereotypes. Like being slick talkers, but nothing ever in writing. And you can never reach anyone. Then when you show up they run like cockroaches. When you to try to make things right they hit you with the tough luck you singed for it. The people I dealt with lied in one way or another. Be honest with your customers. If you want to keep customers treat them right and do not make them feel like idiots. I know good customer service, fair pricing, honest, and ethical behavior. Rocky Mountain should be ashamed, but I guess they just don't care. The worst part is you have the nerve to thank me for my service to this country only to take my money like I have not made sacrifices so you can be free. Lets be clear: 1. Unethical negotiation tactics - negotiated a total price, but then did not disclose mandatory (optional) add-ons. 2. Finance - Charge you fees on financing even if you have your own. 3. Customer service - when you try to contact them no one is ever there and don't hold your breath on them contacting you...They just keep passing the buck. More

WARNING!!! – This establishment will not let you have an independent mechanic inspect a vehicle prior to purchase. They will try to strong arm you into purchasing the vehicle and then getting it inspected independent mechanic inspect a vehicle prior to purchase. They will try to strong arm you into purchasing the vehicle and then getting it inspected because they “ are so reputable.” They will also tell you that you can return the vehicle within 48-72 hours if you are not satisfied after completing an independent inspection. However, if you read the contract carefully, it states, “Customer(s) understand that Rocky Mountain Auto Brokers, Inc. is selling this used vehicle 100% as-is. Customer(s) acknowledge there is 48 hours from the time of sale to perform a major mechanical inspection by a 3rd party mechanic. In the event there is AN INDIVIDUAL MAJOR MECHANICAL PROBLEM FOUND OVER $500.00, Rocky Mountain Auto Brokers, Inc. reserves the right to fix the individual major mechanical problem or unwind deal.” (Emphasis added) So they choose whether to take the vehicle back or address one issue. If your find several issues with the vehicle, but each one is under $500, you pick up the tab. This agreement is in their interest not yours. Stay away. More

I bought a car from these guys just this past Black Friday. No unnecessary games while negotiating on a reasonable price. The agreed amount was on par with KBB. As bad luck would have it, the car Friday. No unnecessary games while negotiating on a reasonable price. The agreed amount was on par with KBB. As bad luck would have it, the car needed a new transmission, which was discovered only after the sale. Now, they could've tried making a quick buck and said, "Hey, good luck with that!" Instead, they made good out of a bad situation. They arranged for servicing my car, at their expense. They did their part in keeping me informed on the progress of fixing my vehicle, whether it was good news or bad. Plus, they arranged for a temporary vehicle until the work was satisfactorily completed on my car. Their staff remained courteous and professional at all times. Basically, I have the impression that these guys are good and decent people, just trying to make an honest living selling cars, certainly without any attempts at taking advantage of you in the process. So, if you're interested in purchasing a used car at a reasonable price, look these guys up, most definitely! More