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Rocky Mountain Auto Brokers

Colorado Springs, CO

4.1
2,355 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4912 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,355 reviews

August 18, 2023

I bought a car on my birthday and what a great experience I had. Thank you to Neiman Lee, sales, he even program my cell info into the car, excellent service 👏. I would recommend this dealership again and More

by KIRKANDTERESA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Kunstt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan
Aug 21, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 17, 2023

If you are looking for a dealership that lies, cheats and scams you, rocky mountain auto brokers (underscored intentionally) will cover you in all of these things without fail. This place is a prime example More

by EAW2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander Samlaska
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

Aug 18, 2023 -

EAW2013 responded

If you really cared or ' take all complaints and or concerns seriously ' you would have called me back after I left a message with both your salesman Alexander and your service manager for you to call me back, the day I came and got the car, ( and also after they had over 2 weeks to fix), to discuss why the car was NOT conditioned as promised, why the brakes were NOT fixed as I was told by Alexander, who said that they were aware of the problem, and also did NOT change the oil, as the sticker falsly stated, and to add insult to injury, was 1 quart short. If you really cared, you would be well aware of the lies and practices of your staff, and none of these things would have been an issue in the first place!! I went to a reputable dealership and had all of these things corrected, and would never trust your dealership to do anything for me in the future, and hope that people will avoid it at all cost!! Thanks for nothing!!!

Aug 18, 2023 -

Rocky Mountain Auto Brokers responded

With all due respect I wasn't aware of any issues you were having until I received your complaint. I'm willing to help you resolve it giving the opportunity to do so. Often times issues can be resolved by contacting upper management to bring them aware of the issue. I'm always available to listen and help in any way possible. If you would like to set up a time for us to discuss the matter, give me, a call. I want to assure you that persons involved will be held accountable. Thanks, Sylvester Hagan General Sales Manager 719-477-9009

August 17, 2023

Chuck and Bailey helped make the process of purchasing my car so easy and stress free. More

by Cayleeahancock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Kuiper
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 17, 2023

Very pleased dealing with Chuck Dyches. He was very accommodating and found what I was looking for. More

by h1539
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Dyches
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 17, 2023

Fantastic service, got a car same day couldn’t be happier. Thanks for the great service chuck and Bailey! More

by Epiccarguy1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Kuiper
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 16, 2023

The car we got had to stay for repairs as the lockout switch was bad. We got it home and in 1 day we had to replace the break switch as the check engine light went on. We also had to replace the brakes More

by Brianw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lex Arencibia, Kaleb Greenup, Garrett Leger, Nick Cessna
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

August 16, 2023

After speaking with Garrett over the phone, and deciding to make the drive (5hrs.) ... Garrett came out to greet me - like old friends or family!! He worked on my behalf to get a deal I would be very satis More

by Tony_A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Leger
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 15, 2023

Paying 30,000 on a 23,000 car w/5,000 down They don’t tell you of the warranty which supposedly comes w/the car, at a 7,000 price on it More

by manuellucero4699
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Vance
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

August 14, 2023

They’re good communicators and do they’re best to make sure I’m satisfied. More

by santanadragone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee, Stephen Zornacki
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 14, 2023

Chuck was amazing he was extremely helpful and didn't pressure me to buy anything and made sure he kept me in my budget. I Would definitely recommend checking them out More

by dawdy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

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