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Rocky Mountain Auto Brokers

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.2
2,341 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4912 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,341 reviews

July 31, 2022

Absolutely horrible, they worked on my car 5 times within 90 days of buying my car. Never fixed the problem. Last time it was looked at they left all the coil bolts out and the quoted me $5,500.00 to fix it. More

by JASON BRIGLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Aug 02, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry to hear about your experience, Jason, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sylvester Hagan General Sales Manager (719) 477-9009

July 29, 2022

They knew exactly how to deal with me the gave me more on my trade in value plus I love the cars they have. Thank Natalia you Roc More

by DonCino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia, Natalia Pabon
Report | Print
Aug 01, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Natalia and our team, and we look forward to working with you again. Sylvester Hagan General Sales Manager (719) 477-9009

July 21, 2022

We really appreciate the friendly staff, the spacious and clean waiting area and location of this dealership! More

by kamauritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, sales ??????????, Brianna Martinez
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Jul 22, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon! Steve Zornacki Service Director (719) 651-2780

July 16, 2022

The finance person tricked us into thinking that the insurance we purchased was only $999 when in reality it was $3900!!!!!! He was extremely deceiving and we will not be returning back to this dealersh More

by foureveandalways
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles “Sonny” Dyches
Other Employees : Jeff Schwebke, Marc Ceballos
Report | Print
Jul 19, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sylvester Hagan General Sales Manager (719) 477-9009

July 16, 2022

I worked with Alex today and he was great! He listened to what I wanted and helped find the perfect car for me! He was also very fun to work with!! Highly recommend this dealership! More

by mwhittaker09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez, Bailey Kuiper, Alexander Samlaska
Report | Print
Jul 18, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again. Sylvester Hagan General Sales Manager (719) 477-9009

July 14, 2022

Natalia was amazing from start to finish! She was great every step of the way and didn’t care how many cars I wanted to test drive. She wanted me to be happy before committing to a car. I am More

by cinny98503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Kuiper, Natalia Pabon
Report | Print
Jul 15, 2022 -

Rocky Mountain Auto Brokers responded

Thanks for your feedback on your recent visit to Rocky Mountain Auto Brokers. It is great to hear that Natalia was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Sylvester Hagan General Sales Manager (719) 477-9009

July 12, 2022

Natalia was very personable and professional. I liked working with her. My only complaint was that it was a very long day to get everything in order. More

by gillis0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ceballos, Natalia Pabon
Report | Print
Jul 12, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for choosing Rocky Mountain Auto Brokers, your feedback and rating mean a lot to us. We're glad Natalia was able to help, and we hope to see you again! Sylvester Hagan General Sales Manager (719) 477-9009

July 12, 2022

I was sent to Steve from a mutual friend, and he really took care of me More

by Devin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
Report | Print
Jul 12, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for choosing Rocky Mountain Auto Brokers, Devin, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Steve Zornacki Service Director (719) 651-2780

July 11, 2022

Everyone was pleasant to deal with, for the most part. I didn’t like that the sale of the vehicle was conditional on purchasing the warranty. The price listed on their website does not include the $1000 w More

by djak1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Hagan, Lee Robinson, Marc Ceballos
Report | Print
Jul 11, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to submit a review. We are so glad our team could assist you in finding the vehicle you needed and you found our staff to be easy to deal with. If you would like to further discuss your visit, feel free to contact me at your convenience. Sylvester Hagan General Sales Manager (719) 477-9009

July 10, 2022

Very good experience. Everyone here was very good. Can I ask for anything more. Thanks More

by Jwpolson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Rodriguez, Alexander Samlaska
Report | Print
Jul 11, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with good service. We thank you for choosing Rocky Mountain Auto Brokers! Sylvester Hagan General Sales Manager (719) 477-9009

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